Kamil Knibbs
Fort Myers,FL
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offer 4 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dasher
DoorDash
01.2020 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
Patient Care Technician
Page Field Rehabalition
06.2021 - 08.2021
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
Caregiver/Personal Assistant
Community living and Employment Serv.
07.2019 - 12.2020
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Delivery Driver
Instacart Shoppers
02.2017 - 08.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Customer Service Representative
LYNX Services
05.2018 - 04.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Dollar Tree Cashier/Stocker
Dollar Tree
06.2017 - 12.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
No Degree - CNA
FMIT
Fort Myers08.2018
High School Diploma -
Dunbar High School
Fort Myers, FL05.2018
Skills
- Customer Service
- Microsoft Office (2 years)
- Home Care
- Personal Assistant Experience
- Microsoft Word (2 years)
- Microsoft Powerpoint (6 years)
- Microsoft Outlook (2 years)
- Safety awareness
- Efficient multitasking
- Food safety understanding
- Medication Administration
- Alzheimer's Care
- Laundry
- Caregiving
- Patient Care
- Teamwork
- Independent
- Reliable
- Positive Attitude
- Hardworking
- Creative
- Problem-Solver
- Organized
- Time management
- Professional Appearance
Certification
- HIPAA
- Bloodborne Pathogens Training
- First Aid
- HIV/Aids
- Alzheimer's disease
- First Aid Certification
Assessments
- Customer Focus & Orientation,
- Familiar, Responding to customer situations with sensitivity
- Following Directions,
- Proficient, Following multi-step instructions.
- Delivery driver,
- Completed, Interpreting instructions or signs and solving problems
Personal Information
Relocation: Anywhere
Timeline
Patient Care Technician
Page Field Rehabalition
06.2021 - 08.2021
Dasher
DoorDash
01.2020 - Current
Caregiver/Personal Assistant
Community living and Employment Serv.
07.2019 - 12.2020
Customer Service Representative
LYNX Services
05.2018 - 04.2019
Dollar Tree Cashier/Stocker
Dollar Tree
06.2017 - 12.2018
Delivery Driver
Instacart Shoppers
02.2017 - 08.2020
No Degree - CNA
FMIT
High School Diploma -
Dunbar High School
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