Kamila Abdullah

• Analyzed business requirements from multiple stakeholders including executive leadership, project managers, IT teams and end users to identify areas of improvement through automation

•Conducted value assessments for multiple automation projects, analyzing cost and effort savings to present to executive leadership for approval.
• Developed and implemented robotic process automation (RPA) solutions to automate manual and repetitive processes, reducing the time it takes for employees to complete tasks by up to 90%.
• Collaborated with technical resources on implementation projects related to RPA implementations including developers, infrastructure engineers and other stakeholders across the organization.
• Documenting RPA workflows using UiPath including identifying opportunities, technical design, creating test cases, test results and deploying new workflows.
• Provided training for internal staff on how to use RPA tools effectively and efficiently along with best practices when implementing these technologies within an organization.

· Validating new changes in the KP Mobile flagship app in both Android and iOS platforms and confirm the backward compatibility.

· Develop automation strategies to support regression testing based on technical complexity.

· Perform data swap testing and review results.

· Designing and developing Selection or identification of test cases for automation from existing test case documentation.

· Validating the application in iOS and AOS real devices and virtual devices of the same platforms and defect tracking

· Review the internal prod validation data and test results.

· Virtualized the services which are not available so that system can continue their testing without any lapse in time.

· Creating an automation test plan and getting approval from platform team.

· Develop and enforce best architectural practices

· Interaction with the people of the client side to solve problems and get faster turnaround for the defects

· Organizing, monitoring defect management process and coordinating status calls

· Maintain documentations for QA automation processes.

· Prepare architectural requirements to meet current and future testing needs.

· Data Manufacturing – creation of production like data in test environments

· Manufacturing data for the complete end to end testing

· Data setup, data analysis and data cloning for various teams

· Monitoring data request status through various tools, analysis and implementation of corrective actions

· Masking - Data creation, masking of sensitive fields and loading of masked data to non-production environments

· Implemented multiple use cases on Synthetic Data generation, Data Masking of PII Data (SSN, Phone Number, Names and Address), Data Subsetting (Filter Data based on certain criteria).

· Working on masking tables for different subsystems like Eligibility & Enrollment, Third party liability (TPL), Providers, dataware housing.

· Working on different modules in TDM like Data cloning, Data subsetting and Test Matching.

· Interact with client on requirements, documenting the gap analysis, coordinate the work with offshore team and establish onsite offshore communications.

· Manage the project requirements and convert them into user stories in Jira (Project Management Tool)

· Sprint Planning, Story elaborations and work estimation for effort required for each task during agile process

· Capturing reporting requirements for the BI tool associated with the new claims system

· Closely working with change managers to work out training needs, impact areas and technical instructions.

· Facilitate processes and discussions for UI design; for application architecture design; for application implementation and deployment; and for functional, performance and User Acceptance Testing

· Perform requirements review, design review, test case reviews and results reviews

· Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client

· Ensure content and structure of all Testing documents /Requirement artifacts, User Manuals are documented and maintained

· Coordinated and facilitated extensive user interviews and workshops to gather and analyze requirements with the Anthem business users.

· Writing Epics and Stories with testable acceptance criteria

· Develop the Product Backlog, Release Backlog, and Sprint Backlog and managed User stories along with the product owners.

· Communicate application problems and issues to key stakeholders, SMEs and business users

· Always ensured any new software integration into existing application meets functional requirements, system compliance and other specifications.

· Assisted with the design of new MSTR reports related to claims reporting

· Conduct meetings with Subject Matter experts, Anthem business users, Identified third parties, to discuss daily Testing status, Risks & Mitigation plan.

· Created Product Backlog, Sprint Backlog and managed User stories.

· Update the Requirement Traceability between Stake Holder Requirements (HLBR), Features (FEAT), Supplemental Requirements (SUPPL), Use Cases and Test Cases

· Review test cases for system integration testing and validate the test results
Led daily stand-up meeting and Active Participant in sprint planning, daily scrums, testing, retrospectives and sprint reviews.

· Validating Analytical reports using BI tools

· Analyze business requirement/Use Cases & prepare estimates & Project Plan

· Defining Processes and Best Practices in testing for streamlining work and improving efficiency

· Updated Requirement Traceability between Epics, Stories and Test Cases.

· Review test cases for system integration testing, QA testing and validate the test results.

· Host Reviews of Test Deliverables

· ETL testing of EDWARD data load into Modeler DB

· Prepare End of Test Summary Report

· Support the system integration and user acceptance testing.

· Onsite-Offshore co-ordination & hosting daily sync up meetings.

• Understanding the Software Change Request document and estimating the testing hours
• Allocating SCRs and IRs to the team based on priority, criticality, efforts and skill level required
• Maintained documents for change request and implemented procedures for testing changes
• Creating/Reviewing Test Cases for Incident Reports, Change Request and uploading in ALM
• Execution in ALM and creating/tracking defect in ALM and tracking the same till the Defect closed.
• Functional testing of 13 applications based on SCR
• Supporting for quality audits and maintaining reports of PSSP, PMP, RMP, DT, Metrics Analysis Report
• Training the new recourses on operational and technical flows
• Knowledge Transition on process and application to the trainees
• Preparing and sharing of reports, Daily Trackers to onsite team and client

• Loading of Rate sheets in NetworX Pricer and validating the same against input.
• Desktop Testing for the claims
• Developing macros, Unit testing of RFT modules and macros.
• Supporting for quality audits and maintaining reports of RMP, DT
• Maintained documents for change request and implemented procedures for testing changes
• Developed and maintained all operational and technical flows in Power point

• Segregating the claims based on Scenario’s for Testing
• Analyzing the claims and comparing the tested claims processed by batch run with production claims
• Preparing detailed report for the claims which falls into different scenario’s
• Creating and maintaining dashboards for easily monitor performance

• Reduced penalties paid to SEBI by enhancing the process flow and Enhanced communication within the team for better collaboration and decision-making processes.
• Streamlined workflow processes, resulting in increased productivity and reduced turnaround times.
• Reduced employee turnover by creating a supportive and inclusive work environment.
• Managed 8 teams and improved the quantity and the quality of delivery

• Enhanced team productivity by implementing efficient sales processes and regularly reviewing performance metrics.
• Developed team members'' skills through targeted training sessions, resulting in improved individual performance.