Kamila Benjamin-Smith
Jonesboro,,GA
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Claims Representative
Elevance Health
Jonesboro, GA
01.2022 - Current
- Drafted statements of loss to summarize payments, underlying policy coverages and damages.
- Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
- Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.
- Examined claims, records and procedures to grant approval of coverage.
- Processed a high volume of claims efficiently while maintaining quality standards.
- Precisely calculated refunds, premiums, and adjustments.
Office Manager
Department Of Labor And Employment
Charlotte Amaile , VA
02.2017 - 08.2021
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Reviewed files and records to obtain information and respond to requests.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Provided training to new hires on office policies and procedures.
- Produced thorough, accurate and timely reports of project activities.
Office Assistant
Department Of Labor And Employment
Charlotte Amalie , VT
11.2013 - 02.2017
- Developed organizational filing systems for confidential customer records and reports.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Inventoried and ordered materials, supplies and services.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Education
Bachelor of Arts - Business Administration
University of The Virgin Islands
Charlotte Amalie, VI05-2016
Skills
- Documentation Research
- Time Management
- Microsoft Office
- Office Administration
- Clerical Support
Languages
English
Professional
Certification
- Six Sigma by Design LLC-Certified Yellow Belt
- Brilliance is the C.U.R.E Customer Training
- Dr. Bryan William World Class- Customer Service Training
References
References available upon request.
Timeline
Claims Representative
Elevance Health
01.2022 - Current
Office Manager
Department Of Labor And Employment
02.2017 - 08.2021
Office Assistant
Department Of Labor And Employment
11.2013 - 02.2017
Bachelor of Arts - Business Administration
University of The Virgin Islands
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