Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Kamila Conde

Spanish Fork,UT

Summary

Hardworking employee with customer service, multitasking, communication and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food Service Worker

Costa Vida
Spanish Fork, UT
04.2024 - Current
  • Utilized point-of-sale systems for taking orders from customers.
  • Organized take-out orders for customers who requested them.
  • Prepared beverages such as coffee, tea, soda.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Monitored inventory levels of food items used during meal services.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Greeted customers upon arrival in the dining area.
  • Followed established cash handling procedures when collecting payment from customers.
  • Served meals to customers in a friendly and courteous manner.
  • Ensured that all foods were prepared according to health department regulations.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Maintained safe food handling practices to prevent germ spread.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Call Center Representative

Engagex
Provo, UT
01.2024 - 03.2024
  • Provided accurate information regarding products and services while upselling additional products when appropriate.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Maintained records of customer interactions, transactions, comments and complaints.
  • Accurately constructed appointments for Insurance Agents

Customer Service Representative

Walmart
Spanish Fork, UT
08.2022 - 09.2022
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Provided accurate information about products and services to customers.
  • Developed positive relationships with customers through friendly interactions.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

High School Diploma -

Maple Mountain High School
Spanish Fork, UT
05-2024

Some College (No Degree) - Cosmetology

Mountainland Technical College
Spanish Fork

Skills

  • Customer Service
  • Team Oriented
  • Cleaning and sanitation
  • Quick Learner
  • Attention to Detail
  • Time management proficiency
  • Positive Attitude
  • Problem-Solving
  • Multitasking
  • Strong Work Ethic
  • Customer Feedback Analysis
  • Positive Attitude and Energy
  • Communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • cosmetology

Accomplishments

  • Big social media platform

Timeline

Food Service Worker

Costa Vida
04.2024 - Current

Call Center Representative

Engagex
01.2024 - 03.2024

Customer Service Representative

Walmart
08.2022 - 09.2022

High School Diploma -

Maple Mountain High School

Some College (No Degree) - Cosmetology

Mountainland Technical College

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Kamila Conde