Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAMILA LEWIS

Las Vegas

Summary

Im detail oriented and solid team player with years of experience and a proven knowledge of customer communications, customer satisfaction, and conflict resolution. Im motivated to maintain customer satisfaction and contribute to company success. Skilled in listening to customers, enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Overview

19
19
years of professional experience

Work History

Sales Associate

Jagua Temporary Tattoo
03.2025 - Current
  • Engaged with customers
  • Discussing and sketch out tattoos based on clients ideas
  • Identify and suggest new ideas to clients
  • Ensuring all tools and equipment are properly sterilized
  • Maintaining a clean and organized work area
  • Maintaining adequate stock levels of supplies like inks, stencils and cleaning materials
  • Transactions processing: cash register, credit card machine

Cleaning Company/Owner

Las Vegas Cleaning Company
07.2017 - 01.2024
  • Managed 10 employees by supervising daily tasks
  • Hired and trained employees
  • Developed long-term relationships with clients
  • Identified and qualified customers/clients needs
  • Interacted well with customers to build connections and nurture relationships
  • Negotiated price and service with customers

Call Centre Representative

Westin Whistler Resort & Spa Hotel
11.2015 - 04.2017
  • Selling vacation packages over the phone
  • Identifying customers' needs, clarify information, research every issue and providing solutions
  • Taking calls and providing customer service to guests calling in for help with their orders
  • Responsible for assisting them in completing purchases online and over the phone
  • Informing customers of the product terms and features and project a professional company image through voice and online interactions
  • Managing and resolving customer complaints
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Follow up customer calls where necessary

Personal Assistant to the Financial Secretary

Ministry Of Finance Of Slovakia
10.2008 - 09.2015
  • Provides assistance and support to the Financial Secretary and the Deputy Financial Secretary in the formulation of policy and administration of the Ministry and its departments to maintain the efficient delivery of services
  • Conducts research and assists with policy development, analysis and delivery in line with the requirements of the Ministry
  • Prepares Parliament papers, speeches, and statements for the Minister, press releases, and answers to National council questions as required to assist the Minister
  • Writes numerous correspondences to local and external persons, agencies and departments in order to respond to the needs of the public
  • Represents the Ministry at meetings, workshops, seminars, conferences and other official functions locally and inside of European Union to ensure presence of the Ministry and to represent its interests
  • Monitors incoming correspondence to remain current with a wide range of information and to assist with necessary follow-up action
  • Manages the Financial Secretary's calendar
  • Performs any other duties as required by the Financial Secretary in order to contribute to the effectiveness and efficiency of the Department

Financial Control Assistant Specialist

Public health insurance company
06.2006 - 09.2008
  • Performing ex -post financial control of payments
  • Prepares internal financial reports and provides information to support quarterly and annual external reports
  • Delivers information in response to requests and requirements of auditors
  • Prepares financial data and analysis to support risk management and identifies and escalates key risks to management

Education

Master of Economics - Business And Management

University of Economics in Bratislava
05.2007

Skills

  • Attention to details
  • Customer service
  • Organizing
  • Memorization
  • Working under the pressure
  • Team player
  • Problem solving
  • Cash handling accuracy
  • Price quote preparation
  • Payment processing
  • Service oriented
  • Relationship building

Timeline

Sales Associate

Jagua Temporary Tattoo
03.2025 - Current

Cleaning Company/Owner

Las Vegas Cleaning Company
07.2017 - 01.2024

Call Centre Representative

Westin Whistler Resort & Spa Hotel
11.2015 - 04.2017

Personal Assistant to the Financial Secretary

Ministry Of Finance Of Slovakia
10.2008 - 09.2015

Financial Control Assistant Specialist

Public health insurance company
06.2006 - 09.2008

Master of Economics - Business And Management

University of Economics in Bratislava

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