Kamila Lopez Albino
Riverview,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support.
Overview
4
4
years of professional experience
Work History
Receptionist
BridgePrep Academy Charter School
04.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Completed Attendance for numerous teachers
- Completed Tardies and Early Sign outs for parents
Sales Associate
Rue 21
11.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
Paraprofessional
Bridgeprep Academy of Riverview
08.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Education
Medical Assistance Certification -
Stepful Inc
Bachelors Of Public Health - Health Sciences
University of South Florida
Tampa, FLArmwood High School
Seffner, FL05.2021
Skills
- Verbal and Written Communication
- Meeting Preparation
- Customer and Client Relations
- Greet Guests
- Telephone Skills
- Time Management
- Customer Service
- Visitor Check-In
- Active Listening
- Bilingual
- Effective communication
- Behavior management
- Calm and patient demeanor
Languages
English
Full Professional
Spanish
Native or Bilingual
Education
true
Timeline
Paraprofessional
Bridgeprep Academy of Riverview
08.2024 - Current
Receptionist
BridgePrep Academy Charter School
04.2022 - 08.2024
Sales Associate
Rue 21
11.2020 - 03.2021
Armwood High School
Medical Assistance Certification -
Stepful Inc
Bachelors Of Public Health - Health Sciences
University of South Florida
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