Kamila Mccormick
Palatine,IL
Summary
Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Therapist
Taras Didenko MD & Associates
01.2023 - 01.2024
- TMS therapy, (transcranial magnetic stimulation)
- Therapist (mental health)
- Specialize in CBT Therapy
- Wrote reports on clients and maintained required paperwork.
- Developed and maintained relationships with referral sources to support continuity of care.
- Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Identified indications of mental deficiency, abnormal behavior, or maladjustment through direct observation.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Implemented variety of evidence-based counseling methods to achieve therapy goals.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Aided general practitioners and specialists with handling complex cases by consulting on psychological diagnoses and treatments.
- Offered perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Documented patient information, treatment plans, and patient responses.
- Offered specific advice to help clients work through educational or occupational issues.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
Remote Medical Receptionist/Secretary
Midwest Pain Clinic
01.2020 - 01.2021
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Helped patients complete necessary medical forms and documentation.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Supported office staff and operational requirements with administrative tasks.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Supported practice growth by promoting available services through marketing materials displayed in the reception area or provided during phone conversations with prospective clients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Business Development Manager
Renu Mobile Fleet & Maintenance
07.2016 - 07.2019
- Implemented systems and procedures to increase sales.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Streamlined internal processes by introducing innovative tools and technologies, enhancing overall operational efficiency.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Kept meticulous client notes and updated account information in company databases.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Managed accounts to retain existing relationships and grow share of business.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Demonstrated leadership skills in managing projects from concept to completion.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
Certified in CBT Therapist Practitioner -
Online (Udemy Online Education)
08.2023
Training in TMS Specialist -
Certification by Cloud TMS
Schaumburg, IL02.2023
Some college in Psychology/Business -
Triton College
River Grove, IL09.2003
Skills
- Cognitive Behavioral Therapy
- Customer service
- Sales
- Behavioral therapy
- Business development
- Individual therapy
- Communication skills
- Behavioral health
- Social work
- PTSD Care
- Mental health counseling
- Telehealth
- Bilingual (Polish)
- Client Counseling
- Positive patient experiences
- Progress Evaluations
- Cognitive Psychology
- Progress assessment
- Empathy Development
- Scheduling and calendar management
- Documentation requirements
- Progress assessments
- Public safety and security
- Building rapport
- Patient documentation
- Analytical Thinking
- One-on-one support
- Client Confidentiality
- Consultations
- Patient Monitoring
- One-on-one sessions
- Problem Resolution
- Multitasking
- Active Listening
- Good Telephone Etiquette
- Friendly, Positive Attitude
- Time Management
- Customer Service
- Task Prioritization
Certification
- CBT Therapist Practitioner (Headgear Labs Certificate of Completion), 03/01/23, Present
- IGCBT Certified CBT Therapy Practitioner (HGL)
- Counseling Certification
- CloudTMS Course, 01/01/23, Present
- TMS Therapy (Transcranial Magnetic Stimulation)
Languages
Polish
Native or Bilingual
Timeline
Therapist
Taras Didenko MD & Associates
01.2023 - 01.2024
Remote Medical Receptionist/Secretary
Midwest Pain Clinic
01.2020 - 01.2021
Business Development Manager
Renu Mobile Fleet & Maintenance
07.2016 - 07.2019
Certified in CBT Therapist Practitioner -
Online (Udemy Online Education)
Training in TMS Specialist -
Certification by Cloud TMS
Some college in Psychology/Business -
Triton College
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