Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Kamila Patterson

Kamila Patterson

Houston,TX

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Riverhouse Houston
10.2022 - 08.2023
  • Maintains highest level of service to client/guest, ensuring their satisfaction
  • Administrative assistant for resident care assist resident services supervisor in staff recruitment, selecting and orienting new staff members, as well as maintain monthly required state training of all staff
  • Control cash and other receipts by adhering to cash handling/reconciliation procedures in accordance with restaurant policies and procedures,
  • Increased sales by 10%
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Carefully interviewed, selected, trained, and supervised staff
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant

Wiring Bank Assistant

Network Funding, LP
09.2020 - 05.2022
  • Timely and accurately processed outgoing wire transfer requests received from branches, clients, and other departments when necessary, following established compliance and policy guidelines to ensure accuracy
  • Processed incoming and outgoing wire transfers through contract with correspondent bank following established compliance guidelines
  • Input call-in customer wire requests along with processing of call-back verification,
  • Researched and resolved wire validation errors
  • Responsible for accurate initiation, verification and releasing of Fed wire payments to and from Federal Reserve System and Correspondent
  • Banks to meet established cutoff times.
  • Prepared and reviewed loan due diligence for processing, administration and closing

Assistant Manager

The Vitamin Shoppe
07.2017 - 11.2019
  • Oversee inventory management tasks, store supplies, and front-end operations, including safe management and cash handling
  • Administer all activities related to store’s financial results, operational metrics, quality standards, and human resource management
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement

Education

Food Service Coordinator -

Secondary Tech. School Of Catering

Skills

  • Attention to details
  • Able to maintain strong work ethic and positive attitude
  • Careful attention to detail
  • Customer Service
  • Self - Motivated
  • Solution Seeker
  • Supervising
  • Quick Learner
  • Proficient with Microsoft
  • Employee Schedule Management
  • Employee Performance Evaluations
  • Dynamic, Friendly Hostess

Certification

TABC,

Food Handler,

LANGUAGES,

English,

Polish,

German

Languages

Polish
Native or Bilingual
German
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Restaurant Manager - Riverhouse Houston
10.2022 - 08.2023
Wiring Bank Assistant - Network Funding, LP
09.2020 - 05.2022
Assistant Manager - The Vitamin Shoppe
07.2017 - 11.2019
Secondary Tech. School Of Catering - Food Service Coordinator,

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Kamila Patterson