Energetic and multilingual candidate with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations, dependability, and welcoming attitude.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Jetblue Airways
07.2022 - Current
Ensuring the safety, security, and comfort for all airline passengers and crew through emergency preparedness, FAR compliance, and unparalleled customer service.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Resolved passenger conflicts and medical emergencies during flights.
Used excellent customer service skills in addressing passengers' needs.
Store Manager
ABERCROMBIE & FITCH
06.2019 - 07.2022
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Responsible for effective scheduling to meet ever-changing business needs.
Facilitating the training of full time and part time staff.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Approved regular payroll submissions for employees.
Brand Representative
Abercrombie & Fitch
06.2017 - 06.2019
Organized and stocked merchandise to keep necessary levels for sales demand.
Showed understanding of customer's personal style and preferences when offering product advice.
Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Nurses Aide
The Summit Of Plantsville
08.2016 - 01.2017
Assisted patients with personal care, daily activities, transfers, and ambulation.
Completed daily medical documentation and paperwork regarding changes in patient wellbeing.
Worked effectively with nursing staff to deliver the best patient care.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Flight Attendant Supervisor/ Delay Task Force POC at JetBlue Airways, JFK International AirportFlight Attendant Supervisor/ Delay Task Force POC at JetBlue Airways, JFK International Airport