Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kamilah Becktemba

Houston,tx

Summary

Dedicated professional with extensive cleaning expertise and a strong customer service focus, honed at Good House Keeper. Proven ability to enhance facility cleanliness and safety through effective restroom care and mopping techniques. Recognized for training new staff and fostering a welcoming environment, ensuring high standards of service and sanitation.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Janitor

Good House Keeper
02.2012 - 09.2022
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.

Security Officer

Wackenhut Security
Houston, TX
01.2010 - 04.2011
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Security Officer

Top Gun Security & Investigations
03.2009 - 12.2009
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Aircraft Cabin Cleaner

Accufleet
Houston, TX
01.2008 - 04.2009
  • Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
  • Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
  • Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
  • Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
  • Ensured passenger satisfaction through detailed attention to seat pockets, tray tables, and overhead compartments.
  • Upheld customer experience standards with prompt removal of leftover food items and restocking essential supplies.

Stocker

Dollor General
Houston, TX
09.2007 - 01.2008
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Cashier Team Lead

Whataburger Restaurant
08.2006 - 02.2007
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Cashier Team Lead

Cece Express Management
03.2005 - 07.2005
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

N/a - Cosmetology

Houston Community College
Houston, TX
06-2009

High School Diploma -

Mac Arthur
Houston, TX
05-2007

Phoenix Security Acdemy

Skills

  • Cleaning expertise
  • Restroom care
  • Customer service-focused
  • Window washing
  • Mopping techniques
  • Carpet cleaning
  • Appliance cleaning
  • Bathroom sanitation
  • Vacuum operation
  • Outdoor cleaning
  • Customer service

Accomplishments

  • Supervised team of [Number] staff members.

Certification

n/a

Timeline

Janitor

Good House Keeper
02.2012 - 09.2022

Security Officer

Wackenhut Security
01.2010 - 04.2011

Security Officer

Top Gun Security & Investigations
03.2009 - 12.2009

Aircraft Cabin Cleaner

Accufleet
01.2008 - 04.2009

Stocker

Dollor General
09.2007 - 01.2008

Cashier Team Lead

Whataburger Restaurant
08.2006 - 02.2007

Cashier Team Lead

Cece Express Management
03.2005 - 07.2005

Phoenix Security Acdemy

N/a - Cosmetology

Houston Community College

High School Diploma -

Mac Arthur

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