Kamilah Terry
Columbus,OH
Summary
Dynamic Massage Practitioner and Stretch Provider with a proven track record at Black Lotus Massage and Massage Envy. Excelled in enhancing client wellness through expert application of Swedish Massage and Stretching Techniques, coupled with exceptional social skills to foster client relationships. Achieved significant client retention by tailoring services to individual needs and promoting wellness programs.
Overview
4
4
years of professional experience
Work History
Massage Practitioner
Black Lotus Massage
02.2021 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Managed administrative tasks such as appointment scheduling, billing processes, record-keeping, insurance verification, and financial reporting to ensure smooth operations within the practice.
- Contributed to the growth of the business by promoting referral programs and cross-selling additional services.
- Built strong relationships with clients by listening to their feedback and adjusting treatments accordingly for improved experiences.
Stretch Provider
Massage Envy
01.2021 - 03.2021
- Guided clients through Total Body Stretch techniques including the Streto Method
- Delivered customized Total Body Stretch services to promote clients’ flexibility, mobility and performance
- Communicated with clients to identify their needs and set clear expectations
- Stayed connected to clients throughout each session to achieve the goals of each service
- Recommended follow-up visits and additional services to help clients pursue their wellness goals
Education
No Degree - Medical Massage Therapy
Columbus School of Medical Massage
Dublin, OH08-2021
Master of Science - Human Resource Management
Keller Graduate School of Management
Columbus, OH12-2012
Bachelor of Arts - Journalism
The Ohio State University
Columbus, OH12-2002
Skills
- Swedish Massage
- Deep Tissue Massage
- Social skills
- Stretching Techniques
Timeline
Massage Practitioner
Black Lotus Massage
02.2021 - Current
Stretch Provider
Massage Envy
01.2021 - 03.2021
No Degree - Medical Massage Therapy
Columbus School of Medical Massage
Master of Science - Human Resource Management
Keller Graduate School of Management
Bachelor of Arts - Journalism
The Ohio State University
Similar Profiles
Ni Made AnggrayaniNi Made Anggrayani
Massage Therapist at Lotus MassageMassage Therapist at Lotus Massage
Chun Hoo ChokChun Hoo Chok
Senior Project Manager at Black Lotus Development Sdn BhdSenior Project Manager at Black Lotus Development Sdn Bhd
Andrea KeeleAndrea Keele
Small Business Owner at Black Lotus ApothecarySmall Business Owner at Black Lotus Apothecary