Kamilah Thompson
Bay Area/Sacramento,CA
Summary
Insightful tech-savvy Manager with hands-on experience in emerging technologies, with a passion for directing continuous improvement of operations through effective employee motivational strategies and strong policy enforcement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity.
Overview
12
12
years of professional experience
30
30
Certificate
Work History
Business Administration & Accounting (Contract)
Express Employment Professionals
09.2023 - Current
- Amcor – Assistant to Plant Manager: conducting cost evaluations for multi-million-dollar equipment proposals, plant expansions, and assisting the HR Manager in employer/employee compliance and employee engagement action planning for the facility. Assisted the Plant Manager with SOPs and process control initiatives by ensuring manufacturing SOPs exist and are sufficient for quality, safety, and process control.
- Recology – Western Region AP Reconciler/Forensic Accountant: reconciling accounts and collections after a cybersecurity data breach. Verified and processed Accounts Receivable payments. Processed high volume of daily reconciliation of receipts, invoices, and weight tags for multiple sites; reconciled load information from disposal and/or organics sites for invoice approval and reporting. Ensured accuracy of entries by reviewing ERP logistics and data reports. Kept a keen eye on ERP system workflows, identifying migration, integration, and misalignment issues, and reported discoveries to the IT Department heads.
Business and Accounting Consultant
KarMaat Solutions, LLC
05.2013 - Current
- Oversee office operations by reviewing company policies, developing staff training materials, and managing KPIs to improve operational efficiency.
- Manage company legal compliance by assessing governmental & corporate adherence to contract terms, analyzing internal audit results, and developing risk mitigation measures, allowing for a 90% decrease in policy & process discrepancies.
- Analyze, internal audit, develop, and oversee office operations, policies, procedures, and performance within the contracts bureaus, ensuring compliance and identifying errors, issues, & risks. Review, facilitate RFPs/POS, and assist with developing written procedural documentation, manuals, and training materials related to performance and reporting requirements.
- Audit analysis, risk calculations, developing protocols, technical assistance, analyzing software, and assessing governmental, corporate, non-profit, and independent contractors’ adherence to contractual agreements, insurance, & licensing documents.
- Managed the review and filing of company confidential legal documentation. Established and maintained effective communication with department directors, board directors/trustees, finance directors, and external business partners, preparing and presenting reports as necessary.
- Implement effective public relations, communication strategies, services, customer, and financial growth through effective leadership, sales, and account management practices.
- Complete application processes for city permit applications, zoning, fire requirements, COs, RFI, & Bids. Review of plans, resubmissions, and approved plans. Completed 1099s for all contracted and subcontractor employees once the current licenses are verified through the state website.Oversee office operations by reviewing company policies, developing staff training materials, and managing KPIs to improve operational efficiency.
- Manage company legal compliance by assessing governmental & corporate adherence to contract terms, analyzing internal audit results, and developing risk mitigation measures, allowing for 90% decrease in policy & process discrepancies.
- Analyze, internal audit, develop, and oversee office operations, policies, procedures, and performance within the contracts bureaus, ensuring compliance and identifying errors, issues, & risks. Review, facilitate RFPs/POS, assistance with development of written procedural documentation, manuals, and training materials related to performance and reporting requirements.
- Audit analysis, risk calculations, developing protocols, technical assistance, analyzing software, and assessment of governmental, corporate, non-profit, and independent contractors’ adherence to contractual agreements, insurance, & licensing documents.
- Managed the review and filing of company confidential legal documentation. Established and maintained effective communication with department directors, board directors/trustees, finance directors, and external business partners, preparing and presenting reports as necessary.
- Implementing effective public relations, communication strategies and services, customer, and financial growth through effective leadership, sales, and account management practice.
- Complete application processes for city permit applications, zoning, fire requirements, COs, RFI, & Bids. Review of plans, resubmissions, and approved plans. Completed 1099’s for all contracted and sub contractor employees once current licenses held are verified through state website
Employment Specialist
UCP of the North Bay
02.2016 - 07.2018
- Assisted employees in developing work training, self-help, and educational skills, job placements, and direct hire opportunities in the community. Supported and supervised an assigned group of 4-6 employees at locations that participated in the Adult Education Program on-site and off-site, for the completion of independent living and work-study goals, with an on-site Day Program consisting of a total of 130 supervised individuals.
- Managed Quality Assurance, Quality Control, and OSHA work safety procedures. Evaluated job readiness through Situational Assessment Services, implemented and assisted in career counseling to employees considering job placement in the community. Assisted employees with developing a career path through person-centered planning and developing their resumes for employment.
- Completed various warehouse and hospitality jobs with assigned employees (e.g., Meritage Resort and Spa, Chateau Montelena, Anomaly Vineyards, and WineCare Logistics, Inc.). As Program Leader, responsible for the program participants' welfare and safety, and provided behavior support, dedicated events, activities, and transportation. Completed supportive opportunities in services for employees with disabilities, leading to direct hire employment opportunities for 3 of the 5 participants in my immediate group in Napa and Solano counties.
- Started as Program Leader and advanced to Employment Specialist and Contract Negotiator in six months. Successfully conducted and completed teaching classroom-style educational lesson plans through a contract with Santa Rosa Junior College at the day program for adults with disabilities. All participants in the program received transferable college credit upon completion of the 6-month course.
Executive Assistant to CEO & CFO/Office Manager
Capitol Administrators Inc., Lucent Health
01.2014 - 01.2016
- Managed the President’s business, personal calendars, credit cards, travel arrangements, and events by efficiently prioritizing meetings and appointments.
- Prepared itineraries, agendas, and other documents. Completed research work and followed up on any open actions, referrals, or concerns addressed to the President; while maintaining Presidents’ awareness of decisions and changes, with minimal disruption by prioritizing level of urgency.
- Monitored security check-in at the front office and signer for all confidential and time-sensitive inbound/outbound packages and envelopes. Accountable for the sales and marketing team and account managers' travel arrangements. Managed in-house Contact Center of 15+ employees. Handled multiple projects simultaneously with thorough communication and quality control.
- HR responsibilities included assisting the CFO in the auditing of employee files, handling confidential documents, and proofing of payroll, and employee benefits. Provided leadership to build a bridge for open and respectable communications between internal departments as the Employee Relations point of contact.
- Assisted with hiring processes (i.e., setting up interviews with temporary agencies, completing interviews, onboarding paperwork, and HIPAA training). Assurance of the department’s adherence to HR policies and procedures.
- Served as a liaison for the company, and established new businesses for TPA, with the Departments of Insurance in two states. Handled the review and filing of company confidential legal documentation and contracts.
- Received promotion in the third month of employment and responsibility expanded to the Management of the entire office and the Contact/Customer Service Center of fifteen-plus employees, serving not only as the Executive to the President and the Office Manager but as the company’s Assistant Benefits Administrator.
Education
Bachelor of Science - Health And Human Services
Western Governor's University
Salt Lake City, UT12-2026
Applied Psychology
California Southern University
CA08-2016
Business Administration And Management
University of Phoenix
Tempe, AZ06-2012
Skills
SOFT
Agile Resilience
Conflict Transformation & ADR
Dissemination & Implementation
Humanistic & Influential Stewardship
Practical Focus
Process Improvement
Stakeholder Engagement
HARD
Construction Management
Corporate, Commercial, & Employment Law
Generative AI & Machine Learning
GHG Accounting for IT
Human Resource Management
Project Management
Regulatory Compliance
TECHNICAL TOOLS & SYSTEMS
Collaboration: Loom, Slack, Teams, Zoom
Finance: InSync ERP, Oracle JD, MS Dynamics,Power BI, QB
HRIS: ADP, Kronos, Paycor
Project Tools: AppFolio, Bluebeam, BuilderTrend, ClickUp, Salesforce, SharePoint, TeamUp, Trello, Yardi
IT: GitLab, Google Suite, IBM WatsonAI, Microsoft 365, ServiceNow, SysAid, Zendesk
Certification
· Corporate & Commercial, Contracts & Employment Law, University of Illinois at Urbana-Champaign, 2022
· Regulatory Compliance, University of Pennsylvania, 2023
· Bookkeeping, Intuit, 2022
· ADP Accountant Connect, Automatic Data Processing, Inc., 2022
· ADP Payroll Specialist, Automatic Data Processing, Inc., 2025
· Human Resources Management, Johns Hopkins University, 2025
· Talent Acquisition, HRCI, 2025
· Strategic Leadership & Management, University of Illinois at Urbana-Champaign, 2023
· GHG Accounting IT, Cisco, 2025
· Automation Business Analysis, IIBA, 2024
· Cybersecurity, Cisco, 2025
· Fingerprint Rolling Certification, Department of Justice, 2025
· Computer Hardware Basics, Cisco, 2025
· Intro to Modern AI, Cisco, 2025
· Networking Basics, Cisco, 2025
· IoT and Digital Transformation, Cisco, 2025
· IT Automation & AI Powered Workflows, ServiceNow, 2025
· Intel® Network Academy - Network Transformation, 2024
· Microsoft 365 Fundamentals, Microsoft, 2023
· Microsoft Dynamics 365, Microsoft, 2023
· Computers and Operating Systems and Security, Microsoft, 2023
Timeline
Business Administration & Accounting (Contract)
Express Employment Professionals
09.2023 - Current
Employment Specialist
UCP of the North Bay
02.2016 - 07.2018
Executive Assistant to CEO & CFO/Office Manager
Capitol Administrators Inc., Lucent Health
01.2014 - 01.2016
Business and Accounting Consultant
KarMaat Solutions, LLC
05.2013 - Current
Applied Psychology
California Southern University
Business Administration And Management
University of Phoenix
Bachelor of Science - Health And Human Services
Western Governor's University
Affiliations
IIBA - HRCI - SEIU UHW - SHRM