Accomplished Director of Grants Administration at The Miami Foundation, adept in strategic planning and relationship building. Spearheaded compliance initiatives and enhanced operational efficiency, resulting in improved grant management processes. Proven expertise in budget management and team leadership, fostering collaboration to achieve organizational goals. Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
• Balanced over 1000 monetary transactions and corrected/adjusted over 200 transactions weekly for over 70 Financial Institutions contracted to Employer.
• Trained new and existing employees on the daily functions of the Item Processing Department (IP), providing information retention learning techniques, one-on-one and/or group training sessions, and positive encouragement incentives.
• Monitored daily operations for IP Department by performing weekly, monthly, quarterly and yearly reviews for employees on and off site.
• Improved training modules for inter-department teams to ensure smooth adoption of existing and new software.
• Created and/or updated Procedure Manuals for Item Processing training, Item Processing daily functions and Item Processing Disaster Recovery.
• Developed, executed and managed various learning methods to ensure total comprehension for IP employees.
• Developed and/or maintained relationships with Financial Institutions for daily Item Processing and Disaster Recovery Solutions.
• Assisted with performing yearly Financial Institutions Disaster Recovery Testing in the IP Department, including scheduling, correspondence, managing results, and finding solutions for errors.