Kamilah Thompson
Bay Area,CA
Summary
Results-driven professional with extensive experience in business management and financial oversight. Skilled in multi-site operations, compliance, HR, IT systems, and contract management. Proven track record of leading cross-functional teams, optimizing processes, and implementing cost-saving strategies. Adept at project coordination, fostering collaboration, and leveraging analytical insights to drive strategic initiatives and enhance service delivery.
Overview
12
12
years of professional experience
30
30
Specializations and Certifications
Work History
Business Management & Accounting
Express Employment Professionals
10.2023 - Current
- Conducted comprehensive research and data analysis to inform strategic planning.
- Utilized various software tools to optimize processes and enhance performance.
- Leveraged advanced technical skills to troubleshoot complex issues and implement effective solutions.
- Achieved cost savings by developing practical solutions to operational problems.
- Collaborated with team members to meet project objectives and deadlines effectively.
- Provided support and guidance to colleagues, fostering a collaborative work environment.
- Engaged customers using effective interpersonal skills to address their needs promptly.
- Resolved customer issues with knowledgeable service, promoting high satisfaction levels.
Business and Accounting Consultant
KarMaat Solutions, LLC
Bay Area, CA
05.2013 - Current
- Oversee office operations by reviewing company policies, developing staff training materials, and managing KPIs to improve operational efficiency.
- Manage company legal compliance by assessing governmental & corporate adherence to contract terms, analyzing internal audit results, and developing risk mitigation measures, allowing for a 90% decrease in policy & process discrepancies.
- Analyze, internal audit, develop, and oversee office operations, policies, procedures, and performance within the contracts bureaus, ensuring compliance and identifying errors, issues, & risks. Review, facilitate RFPs/POS, and assist with developing written procedural documentation, manuals, and training materials related to performance and reporting requirements.
- Audit analysis, risk calculations, developing protocols, technical assistance, analyzing software, and assessing governmental, corporate, non-profit, and independent contractors' adherence to contractual agreements, insurance, & licensing documents.
- Managed the review and filing of company confidential legal documentation. Established and maintained effective communication with department directors, board directors/trustees, finance directors, and external business partners, preparing and presenting reports as necessary.
- Implement effective public relations, communication strategies, services, customer, and financial growth through effective leadership, sales, and account management practices.
- Complete application processes for city permit applications, zoning, fire requirements, COs, RFI, & Bids. Review of plans, resubmissions, and approved plans. Completed 1099s for all contracted and subcontractor employees once the current licenses are verified through the state website.Oversee office operations by reviewing company policies, developing staff training materials, and managing KPIs to improve operational efficiency.
- Manage company legal compliance by assessing governmental & corporate adherence to contract terms, analyzing internal audit results, and developing risk mitigation measures, allowing for 90% decrease in policy & process discrepancies.
- Analyze, internal audit, develop, and oversee office operations, policies, procedures, and performance within the contracts bureaus, ensuring compliance and identifying errors, issues, & risks. Review, facilitate RFPs/POS, assistance with development of written procedural documentation, manuals, and training materials related to performance and reporting requirements.
- Audit analysis, risk calculations, developing protocols, technical assistance, analyzing software, and assessment of governmental, corporate, non-profit, and independent contractors' adherence to contractual agreements, insurance, & licensing documents.
- Managed the review and filing of company confidential legal documentation. Established and maintained effective communication with department directors, board directors/trustees, finance directors, and external business partners, preparing and presenting reports as necessary.
- Implementing effective public relations, communication strategies and services, customer, and financial growth through effective leadership, sales, and account management practice.
- Complete application processes for city permit applications, zoning, fire requirements, COs, RFI, & Bids. Review of plans, resubmissions, and approved plans. Completed 1099's for all contracted and sub contractor employees once current licenses held are verified through state website
Contracts Bureau Support Analyst (Contract)
Contra Costa County EHSD
02.2021 - 05.2021
- Developed, implemented, monitored, and evaluated policies and procedures, including interagency protocols, agreements, and contracts within the department, in collaboration with other bureaus, departments, and community agencies.
- Developed short- and long-term strategic plans for bureaus and the department.
- Presented organized, well-designed, and thoroughly written and verbal recommendations to the Bureau Division Manager and the Administration Team.
- Advised staff on agency policies, procedures, fiscal and program changes, developments, and monitored to ensure compliance with federal, state, and local guidelines.
- Coordinated administrative reports or projects, which may include fiscal, facilities, contracting, research, analysis of findings, and conclusions regarding bureau activities.
- Used various media and databases to track, gather, analyze, and make recommendations to obtain data, and report on program statistics, workflow, and design data.
- Analyzed internal audits, developed, and oversaw office operations, procedures, processes, policies, and performance within the bureau, ensuring compliance and optimization of performance and productivity.
- Identifying errors, issues, and risks.
- Reviewed and facilitated RFPs/POs, and assisted with the development of written procedural documentation and training materials related to performance and reporting requirements.
- The assignment was temporary and was completed during the auditing period.
Senior Employment Specialist/Program Leader
UCP of the North Bay
02.2016 - 10.2018
- Assisted Program Director with day-to-day operations and long-term program objectives for North and East Bay regions.
- Supported supervisors by monitoring case manager reporting and ensuring program compliance.
- Handled employee relations, conducted investigations, and prepared detailed reports; implemented performance improvement plans.
- Coordinated recruitment, onboarding, and training programs; advised managers on staffing needs and HR compliance.
- Facilitated diversity and cultural sensitivity workshops; researched labor laws to maintain regulatory compliance.
- Developed individualized employment plans, identified barriers to employment, and created strategies to overcome them.
- Conducted career counseling, job readiness workshops, and coaching for interviews and job retention.
- Collaborated with employers to secure job opportunities, arranged interviews, and advocated for client needs.
- Maintained accurate client documentation, tracked progress, and adjusted employment plans as needed.
- Engaged community resources and built business partnerships to expand job placement opportunities.
- Due to capping out on advancement opportunities, I resigned for growth.
Education
Bachelors - Health and Human Services
Western Governor's University
Salt Lake City08-2026
Studies - Psychology
California Southern University
Irvine, CA08.2016
Skills
- Business management and accounting
- Operational efficiency
- Financial oversight
- Sales strategy
- Regulatory compliance
- Contract and employment law
- Project coordination
- Corporate law
- Human resources management
Certification
- Corporate & Commercial, Contracts & Employment Law, University of Illinois at Urbana-Champaign, 2022
- Regulatory Compliance, University of Pennsylvania, 2023
- Bookkeeping, Intuit, 2022
- ADP Accountant Connect, Automatic Data Processing, Inc., 2022
- ADP Payroll Specialist, Automatic Data Processing, Inc., 2025
- Human Resources Management, Johns Hopkins University, 2025
- Talent Acquisition, HRCI, 2025
- Strategic Leadership & Management, University of Illinois at Urbana-Champaign, 2023
- GHG Accounting IT, Cisco, 2025
- Automation Business Analysis, IIBA, 2024
- Cybersecurity, Cisco, 2025
- Fingerprint Rolling Certification, Department of Justice, 2025
- Computer Hardware Basics, Cisco, 2025
- Intro to Modern AI, Cisco, 2025
- Networking Basics, Cisco, 2025
- IoT and Digital Transformation, Cisco, 2025
- IT Automation & AI Powered Workflows, ServiceNow, 2025
- Intel® Network Academy - Network Transformation, 2024
- Microsoft 365 Fundamentals, Microsoft, 2023
- Microsoft Dynamics 365, Microsoft, 2023
- Computers and Operating Systems and Security, Microsoft, 2023
Affiliations
- IFEBP
- IIBA
- SEIU UHW
- SHRM
Timeline
Business Management & Accounting
Express Employment Professionals
10.2023 - Current
Contracts Bureau Support Analyst (Contract)
Contra Costa County EHSD
02.2021 - 05.2021
Senior Employment Specialist/Program Leader
UCP of the North Bay
02.2016 - 10.2018
Business and Accounting Consultant
KarMaat Solutions, LLC
05.2013 - Current
Bachelors - Health and Human Services
Western Governor's University
Studies - Psychology
California Southern University
Personal Information
Title: Business Operations Management