Kamile Milton
Elk Grove,CA
Summary
Efficient professional in data management, renowned for productivity and the ability to complete tasks swiftly. Possess specialized skills in accurate data entry, database management, and error detection and correction. Excel at time management, adaptability, and communication, ensuring seamless workflow and team collaboration.
Overview
11
11
years of professional experience
Work History
Data Collection Specialists
Greene Resources
Raleigh, NC
03.2024 - Current
- Organized and maintained databases of collected information in an efficient manner.
- Identified discrepancies between expected outcomes and actual results after analyzing collected information.
- Designed questionnaires to capture accurate data relevant to the project objectives.
- Maintained detailed records of all activities related to collecting, verifying, and organizing data.
- Scheduled and conducted interviews to support data collections.
- Obtained scanned records and uploaded into company databases.
- Screened and regularly answered calls to provide assistance to important clients.
- Monitored client progress through regular follow-up contacts.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Maintained case notes, records, and documentation according to agency policies and procedures.
- Ensured that all required paperwork is completed accurately and submitted timely.
- Participated in multidisciplinary team meetings to discuss client progress towards meeting established goals.
- Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
- Performed audits of objectives and case progression for case management team.
- Protected patient data in alignment with HIPAA privacy protocols.
- Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Dispatch Security Officer
Allied Universal
Raleigh, NC
01.2023 - 04.2024
- Investigated calls and complaints involving fire, theft, accident and hazard reports
- Responded immediately to incidents, illegal activities or emergency situations
- Used radio, phone or computer to direct crews and other field units to appropriate sites
- Observed extensive closed-circuit televisions, fire alarm systems, panic alarm systems and intrusion alarms
- Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises
- Provided friendly and professional assistance to employees, visitors and customers
- Performed daily security checks of the premises and monitored CCTV surveillance systems.
Unemployment Claims Specialist
Manpower Employment Agency
Sacramento, CA
03.2022 - 02.2023
- Performed careful reviews of applicant data to ensure compliance with eligibility criteria for economic assistance
- Maintained confidentiality of patient documentation to prevent data compromise and comply with HIPAA regulations
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination
- Proofread documents carefully to check accuracy and completeness of all paperwork
- Input communication with applicants into computer system to facilitate further clarification and knowledgeable support
- Prioritized and organized tasks to efficiently accomplish service goals
- Demonstrated leadership by making improvements to work processes and helping to train others
- Maintained updated knowledge through continuing education and advanced training
- Planned and completed group projects, working smoothly with others
Claim Specialist
Liberty Mutual
Sacramento, CA
01.2022 - 04.2022
- Processed claims for payment or forwarded to personnel for further investigation
- Handled modification and updating of policies
- Organized information by using spreadsheets, databases or word processing applications
- Collaborated with fellow team members to manage large volume of claims
- Checked documentation for appropriate coding, catching errors and making revisions
- Ensured that all documentation was accurately entered into the system.
- Reviewed incoming claims for accuracy and completeness in accordance with policy provisions.
Consumer Advocate
Health Sherpa
Sacramento, CA
07.2021 - 01.2022
- Resolved claims by approving or denying documentation, calculating benefits and determining compensation settlement
- Communicated well with diverse groups of people
- Handled private information in a sensitive and professional manner
- Processed claims for payment or forwarded to appropriate personnel for further investigation
- Documented specific claims by completing and recording forms, reports and logs
- Signed payment approvals and accepted claims
- Planned and conducted investigations of claims to confirm coverage and compensability
- Maintained knowledge of policies and procedures and insurance coverage benefits levels, eligibility systems and verification processes
- Coordinated and planned investigations of claims to confirm compensability and coverage
Sr. Custodian
UC Davis Medical Center
Sacramento, CA
05.2017 - 03.2020
- Cleaned and sanitized patients' rooms and assigned areas
- Familiar with the safe usage of different kinds of chemicals
- Properly disposed waste of any kind
- Provided a clean environment for hospital operations/OR
- Used cleaning equipment provided in order to complete sanitary tasks
- Performed detail cleaning to protect from harmful bacteria in operating areas
- Monitored and replaced hand soap, toilet paper, and paper towels as needed
- Assisted in linen room with inventory and delivering linen throughout the hospital
- Provided great customer service to staff, patients, and visitors
Canvasser
High Definition Solar
Sacramento, CA
10.2016 - 04.2017
- Processed all sales transactions accurately and in a timely fashion
- Recommended and helped customers select merchandise based on their needs
- Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates
- Helped customers select products that best fit their personal needs
- Informed customers about all product lines and services offered by the company
- Developed empathetic client relationships and earned a reputation for exceeding sales goals
- Educated customers on product and service offerings
- Offered exceptional customer service to differentiate and promote the company brand
- Informed customers about sales and promotions in a friendly and engaging manner
- Cross-trained and provided back-up for other customer service representatives when needed
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales
Environmental Service
Banner Health
Mesa, AZ
05.2013 - 08.2016
- Under the direct supervision of the Environmental Services Manager, responsible for providing a clean and sanitary environment throughout the Hospital complex
- All work and related duties are to be performed in compliance with local and state codes
- Maintained the highest quality standards in the facility through effective cleaning of patient areas, offices, restrooms, hallways, and waiting areas
- Washed and made beds in an effective manner for the next patient without delays
- As directed, cleaned and maintained floors, including stripping, finishing, buffing, and scrubbing
- Cleaned baseboards as instructed
- In a timely manner, emptied trash cans and disposed of trash, red biohazard trash, and recycling
- Vacuumed and dusted floors, polished furniture in high/low places
- Contributed to a positive work climate and overall team effort of the department
Education
Accident And Health Insurance License -
California Department of Insurance
Sacramento, CA10.2021
High School Diploma -
Laguna Creek High School
Elk Grove, CA06.2009
Received Training -
R.O.P program for Medical Assistant
Skills
- Great phone etiquette and customer service
- Microsoft word, excel, PowerPoint
- Excellent organization and filing skills
- Application assessment
- Data management
- Computer skills
- Critical thinking
- Applicant support and service
- Record keeping in data input
- Problem resolution
- Basic math
- Case Management
- Written and verbal communication
Training
- EKG
- Medical Terminology
- Phlebotomy
- Medical billing and coding
Timeline
Data Collection Specialists
Greene Resources
03.2024 - Current
Dispatch Security Officer
Allied Universal
01.2023 - 04.2024
Unemployment Claims Specialist
Manpower Employment Agency
03.2022 - 02.2023
Claim Specialist
Liberty Mutual
01.2022 - 04.2022
Consumer Advocate
Health Sherpa
07.2021 - 01.2022
Sr. Custodian
UC Davis Medical Center
05.2017 - 03.2020
Canvasser
High Definition Solar
10.2016 - 04.2017
Environmental Service
Banner Health
05.2013 - 08.2016
Accident And Health Insurance License -
California Department of Insurance
High School Diploma -
Laguna Creek High School
Received Training -
R.O.P program for Medical Assistant
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