Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Kamilla Davis

Houston,TX
Kamilla Davis

Summary

Proven leader with extensive experience at Slim Chickens, adept in staff training and development, and customer service management. Excelled in enhancing team motivation and operational efficiency, achieving significant improvements in customer satisfaction. Skilled in POS system operation and fostering a positive work environment, consistently driving results and maintaining professional standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Talented Crew Team Member with 20 years preparing food items, maintaining kitchen and taking orders at cash register. Highly accurate when preparing orders with special requests and substitutions. Dedicated team player when communicating with others to meet customer needs. Motivated team member with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Reliable shift leader brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.

Overview

22
years of professional experience
1
Certification

Work History

Slim Chickens

Shift Leader
10.2023 - Current

Job overview

  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed cash and credit card transactions accurately using POS software.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Stocked shelves to organize aisles in assigned department.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Completed milkshakes and ice cream desserts for customers.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Jack in the Box

Shift Leader
08.2013 - 08.2019

Job overview

  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed cash and credit card transactions accurately using POS software.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Gathered, organized and input information into digital database.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used proper techniques to prepare food and ingredients.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Greeted guests pleasantly and answered menu questions.
  • Prepared food orders, cooking on grill and operating fry station.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Cultivated warm relationships with regular customers.

Hartz Chicken Buffet
Hempstead, TX

Restaurant Team Member
05.2002 - 06.2003

Job overview

  • Cultivated warm relationships with regular customers.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Operated register to process payments and collect cash payment for order totals.
  • Greeted guests pleasantly and answered menu questions.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Prepared food orders, cooking on grill and operating fry station.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Cypress Ridge High School
Houston, TX

Hs Diploma
05.2005

University Overview

Skills

  • Equipment Troubleshooting
  • Customer Service Management
  • Operations Support
  • Production Reporting
  • Positive Attitude
  • Diplomatic and Fair
  • Staff education and training
  • Employee Attendance Monitoring
  • POS System Operation
  • Drawer Assignments
  • Staff Training and Development
  • Rules Enforcement
  • Problem-Solving
  • Professional Appearance
  • Complaint resolution
  • Training Assistance
  • Team Leadership
  • Cash Handling
  • Policy Enforcement
  • Team motivation
  • Sales and Upselling
  • Safety processes and procedures

Certification

Food handlers license

Availability
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Timeline

Shift Leader
Slim Chickens
10.2023 - Current
Shift Leader
Jack in the Box
08.2013 - 08.2019
Restaurant Team Member
Hartz Chicken Buffet
05.2002 - 06.2003
Cypress Ridge High School
Hs Diploma

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Kamilla Davis