Kamilla robinson
Independence
Summary
Dynamic Dispatch Officer with proven expertise at Securitas Security Services USA, excelling in incident management and vehicle tracking. Recognized for enhancing operational efficiency through effective communication and problem-solving skills. Committed to public safety and team collaboration, ensuring seamless dispatch operations and superior service delivery.
Overview
2
2
years of professional experience
Work History
Dispatch Officer
Securitas Security Services USA
07.2024 - Current
- Monitored incoming and outgoing communications to ensure efficient dispatch operations.
- Assisted in coordinating delivery schedules to optimize route planning.
- Recorded and maintained accurate logs of shipments and deliveries.
- Collaborated with team members to resolve logistical issues promptly.
Ride Operator
Worlds of Fun Amusement Park
05.2023 - 07.2024
- Operated and monitored ride systems to ensure safety and compliance with operational protocols.
- Provided exceptional customer service by assisting guests with ride instructions and safety measures.
- Conducted routine maintenance checks on ride equipment to uphold safety standards and minimize downtime.
- Collaborated with team members to manage guest flow during peak hours, enhancing overall efficiency.
- Responded promptly to guest inquiries and concerns, improving overall satisfaction and experience ratings.
Education
High School Diploma -
William Christman High School
Independence, MO05-2024
Skills
- Dispatch software
- Situational awareness
- Vehicle tracking
- Stress tolerance
- Public safety
- Incident management
- Radio communication
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Dispatching procedures
Timeline
Dispatch Officer
Securitas Security Services USA
07.2024 - Current
Ride Operator
Worlds of Fun Amusement Park
05.2023 - 07.2024
High School Diploma -
William Christman High School
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