Kamille Gillming
Eagle Mountain,US
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Seeking opportunities to build upon already strong customer service skills as well as put to use a curious mind to better inform those around to create a safe and cohesive environment.
Overview
6
6
years of professional experience
Work History
Freight Team Associate
Winco Foods
05.2022 - Current
- Operated pallet jacks and forklifts to move freight and unload trucks.
- Lifted and moved items weighing 1-50 pounds continuously throughout shifts.
- Collaborated with team members to resolve challenges and improve productivity and safety.
- Operated equipment while observing standard safety procedures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Enhanced team performance by providing ongoing training, support, and feedback to associates.
Lead Clerk
WinCo Foods
07.2021 - 05.2022
- Ensured strict adherence to company policies while performing routine audits of procedure compliance.
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Provided administrative support to executive staff members when needed, demonstrating adaptability and resourcefulness in high-pressure situations.
- Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
Small Business Assistant Manager
Bischoff's Medical Supplies
08.2018 - 06.2019
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Handled cash deposits and withdrawals at two store locations using the business account.
- Kept inventory stocked and organized.
- Worked with our customers to determine the best time for delivery or pickup. Also worked with our drivers to ensure that products were delivered on time and in good condition.
Education
Chemistry Major
Yuba College
Marysville, CAHigh School Diploma -
Marysville High School
Marysville, CA05.2018
Skills
- Comprehensive experience with customer service/satisfaction compiled over years of various work opportunities
- Skilled at conveying safety first in an enjoyable and concise fashion when training or communicating with employees around me
- Energetic work ethic has enabled me to motivate and influence employees to exceed company standards and customer satisfaction
- Extensive experience in employee relations and ability to communicate in a courteous and professional manner
- Strong organizational skills, have allowed me to oversee and assist in numerous opportunities within my careers thus far
- Decision-Making
- Attention to Detail
- Sharp problem solver
- Adaptive team player
Accomplishments
- Supervised team of 10 Associates.
- Forklift certified - Responsible, aware of my surroundings, safety first mindset
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Freight Team Associate
Winco Foods
05.2022 - Current
Lead Clerk
WinCo Foods
07.2021 - 05.2022
Small Business Assistant Manager
Bischoff's Medical Supplies
08.2018 - 06.2019
Chemistry Major
Yuba College
High School Diploma -
Marysville High School
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