Kamille Joy Dela Torre
Anchorage
Summary
Motivated and results-driven retail leader with over seven years of experience in operations, sales, and client experience across industry-leading beauty and service brands. Recognized for excellence in leadership, team development, and operational execution. Passionate about creating meaningful customer connections, driving business performance, and supporting an inclusive, collaborative workplace.
Overview
9
9
years of professional experience
Work History
Operations Lead
Sephora
Anchorage
08.2021 - Current
- Execute and oversee all store operations to ensure efficiency and alignment with company standards.
- Lead and mentor associates through daily coaching, feedback, and task delegation.
- Manage inventory control, including shipment processing, damages, cycle counts, and reverse logistics.
- Maintain visual standards and ensure onsite presentation aligns with brand guidelines.
- Support technology and process improvement by reporting and resolving system issues.
- Partner with leadership to foster a positive, high-performing team culture through recognition and accountability.
Sales and Services Coordinator
Sephora
Anchorage
01.2021 - 04.2021
- Drove sales and service performance by tracking goals and identifying coaching opportunities.
- Collaborated with leadership to develop team capabilities and enhance client satisfaction.
- Supported brand events and service activations, strengthening community engagement.
Beauty Advisor
Sephora
Anchorage
11.2020 - 01.2021
- Delivered tailored beauty consultations and elevated client experiences through expert product knowledge.
- Processed transactions efficiently while maintaining strong brand loyalty and trust.
Beauty Advisor
Ulta Beauty
Anchorage
11.2018 - 10.2020
- Provided exceptional customer service and personalized product recommendations.
- Supported sales initiatives and maintained store presentation standards.
- Ensured accurate and secure cash handling procedures.
Sandwich Artist / Cashier
Subway
Anchorage
04.2017 - 06.2018
- Delivered prompt, friendly service and maintained high food quality standards.
- Handled cash management and register balancing with accuracy.
- Adhered to all safety and sanitation regulations.
Education
High School -
Cielito Zamora High School
Skills
- Leadership & Team Development
- Operational Excellence
- Client Experience & Relationship Building
- Inventory & Visual Merchandising
- Coaching & Feedback Delivery
- Problem Solving & Process Improvement
- Cross-functional Collaboration
- Cash Management & Accuracy
Timeline
Operations Lead
Sephora
08.2021 - Current
Sales and Services Coordinator
Sephora
01.2021 - 04.2021
Beauty Advisor
Sephora
11.2020 - 01.2021
Beauty Advisor
Ulta Beauty
11.2018 - 10.2020
Sandwich Artist / Cashier
Subway
04.2017 - 06.2018
High School -
Cielito Zamora High School