Kamille Oviatt
Vernal,UT
Summary
Motivated individual with experience in warehouse, operations, customer service, and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Salesman
Coca-cola High Country
02.2008 - Current
- October 2022 to current
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Operations Manager
Coca-Cola High Country
03.2010 - 10.2022
- Warehouse worker February 2008 - March 2010
- Operations Manger March 2010 - October 2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Associate of Arts - Art
Snow College
Ephraim, UT12.2007
High School Diploma -
Uintah High School
Vernal, UT05.2005
Skills
- Personnel Mentoring
- Operations Oversight
- Invoice Processing
- Data Evaluation
- Expense Reports
- Critical Thinking
- Serve Customers
- Creative Solutions
- Sales and Marketing Strategy
- Microsoft Office
Timeline
Operations Manager
Coca-Cola High Country
03.2010 - 10.2022
Salesman
Coca-cola High Country
02.2008 - Current
Associate of Arts - Art
Snow College
High School Diploma -
Uintah High School
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