Detail driven administrative experience of 6+ years in leadership roles with strong communications and interpersonal skills. Currently seeking to use Bachelor’s Degree in Business for new opportunities to further grow into the role of an Administration and Management. Certified MS Office professional with the ability to manage multiple tasks with a high level of professionalism.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Support Specialist
Golden Triangle Airport
06.2022 - 03.2023
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Attend a variety of meetings and ongoing training, including department, airport, and stakeholder
Provides support to Operations Supervisors
Executive Assistant
Otis Williams & Sons Construction
11.2020 - 05.2022
Coordinate office activities and operations to secure efficiency and compliance to company policies
Interacts with all levels of management, corporate clients, and business community leaders
Ensured Logistics Management and Coordination by efficient and timely pickup and delivery of shipments and inventory
Problem resolution and client communication and relationship maintenance
For the upper management, Manage phone calls and correspondence (e-mail, letters, packages etc.), Support budgeting and bookkeeping procedures, and preparation policy, plans and documentation
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Account Manager
State Farm
01.2016 - 08.2020
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Responsible for 15% of sale increase.
Preparation of data for client discussions.
Education
Bachelor of Science - Business Administration And Management
Mississippi University For Women
Columbus, MS
05.2023
Associate of Arts - Liberal Arts And General Studies
Meridian Community College
Meridian, MS
08.2021
Skills
Customer Relationship Management
Account Management
Business Planning
Provide quality customer service to existing accounts as referenced in the Roles, Responsibilities and Skills Chart
Multi task, problem solve and organization skills
Project Development
Interpersonal Communications
Public Relations
Certification
Mic
Timeline
Operations Support Specialist
Golden Triangle Airport
06.2022 - 03.2023
Executive Assistant
Otis Williams & Sons Construction
11.2020 - 05.2022
Account Manager
State Farm
01.2016 - 08.2020
Bachelor of Science - Business Administration And Management
Mississippi University For Women
Associate of Arts - Liberal Arts And General Studies