Kamira Graham
Suitland,MD
Summary
Ambitious, dedicated, energetic leader with 10 years of property management experience. Proven leadership skills and solid, results-driven management style with the ability to build teams that perform. Experienced and knowledgeable in coordinating tasks while overseeing onsite teams. Dependable, adaptable and organized thru change. Possess strong communication skills; committed to effective interactions and efficiency. Contributes new ideas and motivates teams to increase NOI thru consistency for the overall success of the company. Detail oriented, multi-tasker that can work independently while still collaborating with others to effectively meet deadlines and financial objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Property Manager
Lincoln Property Company
04.2021 - Current
- Build and maintain strong client relationships to gain trust
- Provide recommendations and guidance to clients to make sound business decisions
- Oversee 7 multifamily sites in Missouri & Kansas
- Successfully rebranded site to reposition project and increase overall asset value
- Work directly with client on 4 new development constructions projects in Indiana from pre development, lease up to stabilization
- Establish pre-development budgets and recommendations to ownership
- Conducted regular site visits to assess appearance and needs of onsite teams to ensure standards are maintained or exceeded
- Recruit, hire, and train onsite teams
- Analyze operational information, trends, and financial forecasts against budgets to recommend appropriate adjustments
- Prepare annual budgets and capital expenditure recommendations and managed portfolio according to approved budget parameters
- Responsible for monthly owner reports and financial packages
- Lead weekly operations calls with clients
- Perform quarterly reviews to direct reports to provide feedback, goal setting, and coaching in areas that need improvement
- Respond to escalated resident concerns and issues and monitored resolution
Area Manager
Alexander Company
06.2018 - 04.2021
- Oversaw mixed use multifamily portfolio across multiple states
- Instrumental in writing company policies & procedures
- Implemented training programs and manuals to increase employee engagement
- Developed operational and financial policies and procedures and improved process efficiency
- Recruited, hired, and trained team members in property management and compliance that resulted in promotions and long term employees
- Performed regular site visits to observe management operations & the physical site to ensure company standards are being met
- Executed annual employee performance and salary reviews to include collaborative goal setting for onsite employees
- Responsible for ensuring onsite teams and compliance team were following LIHTC guidelines and meeting certification deadlines
- Oversaw lease up of 217 unit mixed use property: market rate, LIHTC, & commercial space in North Carolina
- Provided pre development feedback and construction oversight ($54 million project)
- Fully pre-leased phase 1 of building (offsite) prior to delivery from construction. Upon final construction delivery, building was 80% occupied.
- Converted software from Yardi to Realpage/Onesite and implemented transition
- Strong knowledge of building systems. Oversaw large scale repairs to building heat pump loop system ($272,000 project), boiler replacement ($105,000 project), and cooling tower replacement ($155,000 project) from bids to installation and owner training
- Reviewed reports regarding occupancy, collections, and maintenance and provided feedback and guidance if corrective action was necessary
- Understand multiple market areas, and monitor conditions, changes, & trends
- Hired, trained, and mentored property managers in all aspects of operations
- Coached and lead onsite staff and was available resource for managers to ensure they were supported and can make timely decisions in line with company standards and expectations
- Prepared annual budgets and capital improvement expenditures
- Managed and approved all invoice coding and monitored expenses to ensure timely payments and budget goals are being met
Community Manager- Courthouse Lofts
Alexander Company
03.2013 - 06.2018
- Maintained property at 98-100% occupancy at all times
- Collected and processed annual recertification paperwork to ensure compliance with LIHTC guidelines
- Trained staff on LIHTC requirements
- Collected and deposited rent as well as monitored delinquency & filed evictions
- Managed office staff and maintenance team
- Coordinated unit turns to include maintenance make ready duties and vendor scheduling
- Coded invoices compliant with corporate accounting standards
- Monitor work order completion & follow up to ensure resident satisfaction
Leasing Consultant- Professional Building Lofts
Alexander Company
07.2012 - 03.2013
- Responded to phone and email leads timely in busy, fast paced office
- Pre-qualified tenants for LIHTC units
- Set appointments & did tours
- Input information into property management software
- Accepted new applications and recertification applications
- Processed files for LIHTC compliance
- Collected deposits and organized/maintained waitlist
- Updated marketing websites
- Scheduled and managed move-ins/outs
Education
BBA - Business Administration And Management
Strayer University
Suitland, MD06-2019
Skills
- Ability to lead and communicate professionally and positively
- Effective in listening and anticipating client needs
- Posses strong problem solving skills to identify, evaluate, develop and execute timely solutions
- Responsible for Project Management of construction, renovations, and building wide exterior and interior repairs
- Comprehensive knowledge of building systems and maintenance
- Create long term partmerships with vendors
- Skilled in contract negotiations and execution
- Proficient in Realpage/ Onesite & Yardi property management software
- Expert in LIHTC compliance and audits (always above satisfactory findings in file audits and physical conditions)
- Competent in REAC guidelines and standards
- Certified by District Court to testify as LIHTC Expert witness
Certification
- Certified Apartment Manager (CAM)
- Certified Apartment Portfolio Supervisor (CAPS)
- Housing Credit Certified Professional (HCCP)
Timeline
Regional Property Manager
Lincoln Property Company
04.2021 - Current
Area Manager
Alexander Company
06.2018 - 04.2021
Community Manager- Courthouse Lofts
Alexander Company
03.2013 - 06.2018
Leasing Consultant- Professional Building Lofts
Alexander Company
07.2012 - 03.2013
- Certified Apartment Manager (CAM)
- Certified Apartment Portfolio Supervisor (CAPS)
- Housing Credit Certified Professional (HCCP)
BBA - Business Administration And Management
Strayer University
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