Versatile property maintenance technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
M3 Technician
Southern Management
06.2023 - Current
Address, follow up and document service requests.
Maintain an inventory of adequate supplies.
Maintains the interior and exterior appearance of the buildings and property.
Documents, keeps records, and informs the Service Supervisor of all routine and emergency maintenance, and incidents that occur on the property.
Complies with company policies, procedures, safety protocols, Fair Housing and other applicable laws and regulations.
Repairs HVAC, plumbing, electrical, household appliances and fixtures, without assistance.
Provide excellent customer service, complete resident service requests within 24 hours of initial call, move-in checklist deficiencies, and the delivery of well-turned apartments to new residents.
Maintains a working knowledge of all mechanical systems.
Inspects alarm systems such as carbon monoxide and fire protection and quickly schedules repairs when needed.
Contributes to the spirit of teamwork at both the property and company levels.
Able to commit to a 24 hour on call schedule assigned by the Manager. When on call must respond by phone within 15 minutes and in person within 30 minutes. Overtime may be required as needed.
Must be available on notice in the event of winter weather events, such as snow, ice, and other emergencies. Snow removal, salting, shoveling, and pretreating is mandatory.
Assists in keeping the maintenance shop neat and organized daily.
Attentive and cautious with regards to the overall security of the property, keeping all keys, in your possession, not to be handed to unauthorized person, including contractors.
Restoration Technician
Professional Restorations
04.2021 - 05.2023
Maintains knowledge of principles of hard-surface floor maintenance and use proper procedures on hard floor care including stripping and refinishing, burnishing, spray cleaning, and spray buffing.
Operate various types of industrial floor care equipment.
Utilize automated equipment for cleaning of large area of floor surface.
Use the proper procedures on carpet and upholstering including shampooing, damp surface, extractions, spot cleaning, vacuuming, etc.
Perform maintenance and restorative processes for all floor surface types
Performed basic maintenance and cleaning processes on spinning machines and related equipment.
Work effectively with team members and communicate clearly with customers.
Operations Driver
SPIN
07.2019 - 03.2021
Distribution of scooters to critical areas in Maryland.
Ensuring the safety of scooters by completing safety checks to make sure our customers have the best riding and comfort experience.
Doing repairs to scooters such as finding the issue, clearing the code and returning the scooter back to base
Responsible for driving cargo vans type c, commercial, sprinter, minivans,12ft, and 20ft vans.
Achieved safe driving records by consistently following traffic rules and regulations.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Just Energy Sales Representative
Baltimore, MD
09.2018 - 05.2019
Provided exceptional customer service by addressing client inquiries promptly and professionally.
Exceeded monthly sales targets by delivering effective presentations and negotiating favorable contract terms.
Increased energy sales by conducting market research and identifying potential clients.
Maintained comprehensive knowledge of industry trends and advancements, ensuring accurate information was presented to clients.
Consistently exceeded new sales growth quotas for BGE services.
Supported fellow team members in refining their sales techniques, fostering a collaborative environment focused on success.
Fulfillment Center Stocker
Amazon
11.2015 - 12.2017
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Safely and securely loaded items to prevent damage during transport.
Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.