Kamisha Chambers
Fayetteville
Summary
Experienced people-focused professional with a strong background in leadership, team supervision, operations, and customer service across education, healthcare, behavioral services, and corporate environments. Proven ability to train and lead staff, manage daily operations, ensure compliance with policies, and resolve issues efficiently. I am seeking a role where leadership skills, operational oversight, and staff development experience can support organizational success.
Overview
11
11
years of professional experience
Work History
Tech Support Representative/ sales
Asurion
02.2020 - 09.2022
- Handled high-volume customer interactions while maintaining professionalism and performance
- Resolved escalated customer concerns through effective problem-solving and communication.
- Documented cases accurately across multiple systems while multitasking efficiently.
- Supported team success by sharing knowledge and assisting peers with complex cases.
Direct Support Professional/House Manager
RHA Health Services
Fayetteville
06.2019 - 02.2020
- Supervised daily household operations and ensured compliance with safety and care standards.
- Led and trained staff on care procedures, documentation, and behavioral supports.
- Delegated tasks, prioritized workflows, and ensured smooth shift transitions.
- Served as liaison between staff, families, medical professionals, and administrators.
- Monitored client progress and reported updates to leadership.
Assistant Manager
Cumberland County Child Nutrition
Fayetteville
10.2011 - 06.2018
- Supervised daily cafeteria operations serving students and staff in a fast-paced school environment.
- Led, trained, scheduled, and evaluated cafeteria staff to maintain productivity and morale.
- Managed inventory, purchasing, and waste reduction to control costs.
- Ensured compliance with USDA, state, and district nutrition and safety regulations.
- Oversaw cash handling, POS systems, and daily financial reconciliation.
- Addressed parent, student, and staff concerns to maintain positive service experiences.
- Maintained accurate records for audits, inspections, and administrative reporting.
- Collaborated with school administrators on special events and wellness initiatives.
Education
High School Diploma -
Fullers High School Fayetteville High School
Fayetteville12.2009
Skills
- Team Leadership & Staff Supervision
- Conflict Resolution & De-escalation
- Policy & Procedure Compliance
- Inventory & Resource Management
- Training, Coaching & Onboarding
- Performance Monitoring & Feedback
- Communication & Collaboration
- Problem Solving & Decision Making
- Scheduling & Workflow Coordination
Timeline
Tech Support Representative/ sales
Asurion
02.2020 - 09.2022
Direct Support Professional/House Manager
RHA Health Services
06.2019 - 02.2020
Assistant Manager
Cumberland County Child Nutrition
10.2011 - 06.2018
High School Diploma -
Fullers High School Fayetteville High School