Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
Work History
Transportation Supervisor
Midlands Housing Alliance
Columbia, SC
09.2016 - 02.2024
Coordinated daily transportation operations, including scheduling and routing of drivers.
Developed and implemented policies for efficient use of resources and improved customer service delivery.
Ensured fleet vehicles were properly maintained in accordance with manufacturer's specifications.
Provided training on safety protocols and proper handling procedures for loading and unloading cargo.
Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
Performed preventive maintenance on vehicles such as oil changes, tire rotations, brake repairs.
Prepared reports summarizing transportation activities such as deliveries completed, delays encountered.
Home Care Provider
Witakers Home
Columbia, SC
02.2008 - 06.2015
Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
Provided transportation to medical appointments and errands.
Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
Monitored vital signs such as blood pressure and temperature.
Administered medications in accordance with physician instructions.
Encouraged social interaction among clients to maintain positive mental health.
Managed client's schedule of doctor's appointments, therapies.
Provided companionship through conversation and recreational activities.
Manager
McDonald's Restaurant
Columbia, SC
03.2002 - 12.2007
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Established processes to ensure efficient workflow throughout the organization.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Trained employees on additional job positions to maintain coverage of roles.