Kamiyah Fudge Robinson
Ludowici,GA
Summary
Highly organized and detail-oriented administrative professional with a robust background in military personnel management, records administration, and policy compliance. Proven ability to support HR operations, maintain confidentiality, and enhance workflow efficiency in fast-paced environments. Expertise in data entry, employee support, and coordinating daily office operations ensures seamless functionality and exceptional service delivery. Recognized for a disciplined, mission-driven approach to people management and a strong commitment to team collaboration, with effective adaptation to evolving organizational needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Desk Clerk / Administrative Specialist
U.S. Army
2024 - Current
- Managed personnel documentation and administrative operations for a unit of 100+ service members, ensuring accuracy, timeliness, and compliance with Army and federal regulations.
- Maintained confidential personnel records and ensured data integrity.
- Coordinated daily communications between leadership and subordinate personnel, ensuring timely delivery of updates and directives.
- Served as first point of contact for inquiries, offering professional customer service to soldiers, staff, and visitors.
- Compiled and analyzed personnel data to support readiness reports and staffing decisions.
- Oversaw the accountability of sensitive documents, equipment, and confidential information, adhering to strict security protocols.
- Assisted in onboarding and training coordination for incoming soldiers, promoting smooth integration and administrative compliance.
- Supported leadership in policy enforcement and workplace climate improvement through consistent documentation and communication practices.
- Managed front desk operations, ensuring efficient check-in and check-out processes for personnel.
- Provided information and assistance to service members and visitors, enhancing customer satisfaction.
- Collaborated with team members to streamline communication between departments, improving operational efficiency.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Assisted in training new desk clerks to uphold company standards and provide exceptional customer service.
- Assisted in resolving inquiries and complaints, fostering a positive environment for guests.
- Monitored facility access, ensuring compliance with security protocols and regulations.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of customer satisfaction.
Military Police Officer
Army
12.2021 - 12.2023
- Enforced regulations and maintained order in diverse environments.
- Conducted thorough investigations on incidents and reported findings accurately.
- Collaborated with local law enforcement to enhance community safety initiatives.
- Monitored security systems and conducted regular patrols to deter criminal activity.
- Responded to emergencies, providing critical support during high-pressure situations.
- Engaged with community members to foster positive relationships and build trust.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Supported command staff with detailed reports and data analysis, enabling informed decision-making regarding security operations.
- Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
Education
High School Diploma -
Brunswick High School
05-2020
Skills
- Confidential Data Handling
- Compliance & Policy Enforcement
- Microsoft Office Suite
- File management
- Reception management
- Mediation and communication proficiency
- Analytical problem-solving
- Critical thinking
- Customer service
Accomplishments
- Enhanced administrative efficiency by streamlining filing and recordkeeping systems, cutting processing time by 25%.
- Recognized by leadership for exceptional professionalism, confidentiality, and support during high-tempo operations.
- Improved data accuracy across personnel systems, supporting 100% compliance during inspections and audits.
Certification
- CPR Certified (American Red Cross)
- Microsoft Office Proficiency
Awards & Recognitions
Army Commendation Medal (ARCOM), Three Army Achievement Medals (AAM), Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Overseas Service Ribbon, Army Service Ribbon
Languages
English
Native or Bilingual
Timeline
Military Police Officer
Army
12.2021 - 12.2023
Desk Clerk / Administrative Specialist
U.S. Army
2024 - Current
High School Diploma -
Brunswick High School