Kammi Jacang

‘Aiea,HI

Summary

Accomplished Site Administrator with a proven track record at the Endoscopy Institute of Hawaii, enhancing operational efficiency and team productivity through expert vendor relations and staff supervision. Leveraged CMS expertise and problem-solving skills to reduce costs and improve service quality, achieving significant improvements in customer satisfaction and staff professional development.

Overview

years of professional experience

Work History

Site Administrator

Endoscopy Institute Of Hawaii

08.2020 - Current

Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
Oversaw the procurement of essential supplies, negotiating favorable terms with vendors while maintaining quality standards.
Served as point of contact for facility maintenance requests, coordinating prompt resolution of issues impacting daily operations.
Effectively managed team schedules, ensuring optimal productivity and timely project completion.
Contributed to organizational growth initiatives by proactively identifying areas for improvement and implementing data-driven solutions.
Provided exceptional customer service, addressing client concerns promptly and professionally to maintain satisfaction levels.
Assisted in the recruitment process by screening candidates, conducting interviews, and providing recommendations for hiring decisions based on qualifications and fit within the organization culture.
Conducted thorough site inspections, identifying potential issues and taking corrective action as necessary.
Established a culture of continuous learning within the team by sharing best practices and encouraging professional development opportunities.
Reduced operational costs through diligent budget management and resource allocation.
Facilitated seamless transitions during staff changes or reorganization efforts by effectively managing knowledge transfer processes between team members.
Coordinated site investigations, documented issues, and escalated to executive teams.
Supervised crew of over 20 employees.
Assisted in organizing and overseeing assignments to drive operational excellence.

GI Charge RN

Pacific Endoscopy Center

02.2008 - 08.2020

Maintained an organized clinical environment conducive to efficient workflow by regularly evaluating unit needs and implementing necessary adjustments.
Promoted a culture of continuous improvement by participating in quality assurance initiatives and identifying opportunities for process enhancement.
Managed crisis situations effectively, ensuring the safety of patients and staff members at all times.
Optimized resource allocation during high-volume periods by efficiently delegating tasks based on staff skill sets.
Ensured compliance with regulatory standards and hospital policies by diligently monitoring documentation accuracy within the unit.
Mentored and supervised junior nurses, fostering a supportive and collaborative work environment.
Contributed to higher patient satisfaction ratings by consistently providing compassionate, empathetic care to all patients regardless of background or condition severity.
Supervised and managed daily scheduling, tasking, and administration.

RN

Pali Momi Medical Center

03.2001 - 08.2016

Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Managed care from admission to discharge.
Monitored patient reactions to drugs and carefully documented findings.
Managed patients recovering from medical or surgical procedures.

Education

Associate of Science - Nursing

Kapiolani Community College/University of HI Community Colleges

Honolulu, HI

Skills

CMS Expertise
Vendor Relations
Risk Assessment
Staff Scheduling
Compliance Management
Compliance Monitoring
Inventory Control
Technical knowledge
Staff Training
Staff Supervision
Scheduling Coordination

Safety enforcement
Workflow Planning
Vendor Relationship Management
Problem-Solving
Decision-Making
Building systems and services
Quality Control Programs
Operations Oversight
Administrative Oversight
Management

Accomplishments

2022 Covenant Physician Partners Site Administrator of the Year. The primary process / workflow coordinator in the development of the Hawaii Covenant Concierge direct scheduling Patient platform. The development of the Hawaii Covenant Staff float pool.

Timeline