Kammie Ridley
Information Technology
Winchester,VA
Summary
Current Strayer University student seeking an entry-level position while completing a degree in Information Technology with a focus in Cyber Security. Motivated and enthusiastic individual who is an independent worker and enjoys learning new skills. Seeking an opportunity to allow observation and participation in daily business operations in an entry-level position to gain additional knowledge and skills to apply towards a future career.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Office Administration
Norbo Dental
Purcellville, VA
05.2020 - Current
- Supported doctors and patients with effective correspondence management, document coordination and patient relations.
- Completed patient and project scheduling using cloud-based systems to maintain good office productivity for 3 doctors and 6 dental hygienists.
- Customer interface and problem solving.
- Ensured accurate database management of patient records.
- Finalized allocation of patient billing to insurance companies.
- Communicated proposed patient treatment plan and costs of services with patients.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Trained new employees on administrative procedures, company policies and performance standards.
- Interacted with patients professionally by phone, email or in-person to provide information and directed to desired staff members.
Physical Therapist Assistant
HomeCall
Hagerstown, MD
06.2019 - 02.2020
- Assessed treatment plans and made adjustments as needed for maximum benefits.
- Maintained good interpersonal communication skills through email and telephone calls with individuals of differing backgrounds, such as patients, family members, coworkers, physicians, and staff at other facilities
- Independently provided in-home therapeutic treatments to patients after various surgeries.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Scheduled 8-10 patient appointments per day to meet treatment requirements and provide quality care.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Completed electronic documentation within 12 hours of treatment on Android Tablet through cloud-based systems.
Physical Therapist Assistant
Advanced Travel Therapy
Rockville, MD
03.2019 - 06.2019
- Communicated with physicians to provide updates on patient care.
- Worked in acute care setting and created individualized exercise programs for patients.
- Documented each patient case with updates in computer system.
- Maintained energy and enthusiasm in fast-paced environment.
- Quickly learned about job responsibilities, facility policies, and coworkers for successful completion of this 13-week assignment.
- Maintained 90% productivity rate in this 200 bed facility while performing electronic documentation on laptops and/or iPads.
- Assisting in discharge planning, plan of care review, and ensuring patient progression during completion of progress reports, attendance of care plan meetings, and weekly utilization review meetings.
Education
Bachelor of Science - Information Technology (Cybersecurity Focused)
Strayer University
Washington, DC 10.2020 - Current
Associate of Science - Physical Therapist Assistant
Washington State Community College
Marietta, OH 04.2014 - 05.2016
Skills
Operating Systems (Windows, iOS, Android, Cloud Computing & Adobe)
SQL/HTML
Social Media Platforms
Database Management
Fundamental Network Security
Planning & Schedule Management
Task Prioritization
Communication
Certification
Network Pro
Timeline
Bachelor of Science - Information Technology (Cybersecurity Focused)
Strayer University
10.2020 - Current
Office Administration
Norbo Dental
05.2020 - Current
Physical Therapist Assistant
HomeCall
06.2019 - 02.2020
Physical Therapist Assistant
Advanced Travel Therapy
03.2019 - 06.2019
Associate of Science - Physical Therapist Assistant
Washington State Community College
04.2014 - 05.2016