Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kammie Lynn Marie Cook

Rock Falls,IL

Summary

Dynamic and reliable professional with a proven track record at Mark Moto, excelling in customer satisfaction and inventory management. Leveraged strong interpersonal skills to build client loyalty, increasing repeat business by 20%. Adept at providing personalized service and maintaining organized environments, ensuring optimal customer experiences. Compassionate and understanding, consistently delivering exceptional service.

Overview

6
6
years of professional experience

Work History

Counter Salesperson

Mark Moto
09.2024 - 12.2025
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Processed sales transactions accurately using point-of-sale systems.
  • Managed inventory levels and restocked merchandise to ensure availability.
  • Created visually appealing displays to enhance product visibility and customer engagement.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction.
  • Trained new staff on sales techniques and company policies to ensure consistency.
  • Maintained cleanliness and organization of the sales floor for optimal customer experience.
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
  • Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
  • Assisted in maintaining a well-organized merchandise display for easy customer browsing.
  • Improved overall store presentation by collaborating with teammates on restocking shelves and maintaining an organized and attractive environment.
  • Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
  • Managed inventory levels, conducting regular stock checks and placing orders as needed.
  • Welcomed customers and offered immediate assistance in line with business policies.
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Finalized sales by completing payments and required paperwork.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Personal Assistant

Carolann Wesolowski
09.2019 - 12.2023

I helped with daily personal care.

I prepared meals for Carolann.

I did laundry,dusting , vaccuuming, prepared meals.I also helped her with showering..

Education

High School Diploma - Whiteside Career Center .Automotive

Rock Falls High School
Rock Falls, IL
05.2024

Skills

    I'm a friendly, helpful young lady

    I'm considerate, understanding, compassionte

    I am realible

Timeline

Counter Salesperson

Mark Moto
09.2024 - 12.2025

Personal Assistant

Carolann Wesolowski
09.2019 - 12.2023

High School Diploma - Whiteside Career Center .Automotive

Rock Falls High School
Kammie Lynn Marie Cook