Summary
Overview
Work History
Education
Skills
Certification
References
References
Timeline
Generic

Kamo Culverson

Edgewater,US

Summary

Dynamic influencer with a proven track record at Kamo&Friends, excelling in social media engagement and customer interaction. Adept at multitasking and employee training, I foster teamwork and create memorable experiences. My attention to detail and problem-solving skills ensure exceptional service, making every adventure a celebration of connection and creativity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Influencer

Kamo&Freinds
Denver, CO
01.2016 - Current
  • Have been a promoter for a while so naturally you network then I have evolved my networking skills. My friends kind of created a brand for me.

    Been embracing the concept then spreading the idea of #dcswyf on all my adventures around the world. The best way to do that is with friends 💖

FOH

Rosenberg's Bagels
Denver, CO
05.2024 - 06.2025
  • Greets guest and handle transactions
  • Engage with customers in a friendly and professional manner, creating a positive and welcoming atmosphere
  • Actively answer customer questions about the food, ingredients, and cooking techniques, providing detailed and accurate information
  • Offer samples of dishes to customers, showcasing the quality and flavors of our cuisine
  • Assist customers in placing their orders, recommending menu items based on their preferences
  • Serve the dining area and distribute online orders, food running
  • Provide exceptional customer service, ensuring that customers have a memorable dining experience
  • Balance and organize the cash register Handle transactions quickly and efficiently while engaging with the customer
  • Excellent leadership on expo station-this position holds down the restaurant

Front Desk Agent

Rally Hotel
Denver, CO
07.2023 - 05.2024
  • Kept accurate records of guest transactions.
  • Addressed customer needs in a timely manner.
  • Stayed current on promotions, discounts, packages, and offers available at the hotel.
  • Resolved customer complaints promptly and courteously.
  • Assisted with check-in and check-out procedures for guests.
  • Assisted with luggage handling for incoming guests.
  • Verified accuracy of room rates and other charges during check-in process.
  • Processed payments accurately and efficiently.
  • Provided excellent customer service while upholding company policies.
  • Collaborated with colleagues to ensure smooth operations of front desk area.
  • Inputted guest information into computer system accurately and securely.
  • Answered phones, responded to inquiries, and took messages.
  • Provided information about hotel amenities, services, and local attractions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

TRAINER

Illegal Petes
Denver, CO
04.2021 - 07.2023
  • Educated employees on proper use of organization's products and systems.
  • Conducted one-on-one coaching sessions with employees to develop their skills and knowledge.
  • Trained existing personnel on new or enhanced applications, products and job functions.
  • Extensive menu knowledge to help guests place orders and staff members to help assist guests in making choices based on dietary needs/restrictions
  • Conducted pre- and post-training assessments to measure the impact of training.

CLICKLIST CLERK

King Soopers
Loveland, CO
11.2020 - 05.2021
  • Proficiently operated the ClickList ordering system, ensuring accuracy and quick service.
  • Assisted customers in locating items within store or online using computer systems for product information.
  • Demonstrated ability to multi-task between different tasks simultaneously without compromising quality or efficiency.
  • Proactively communicated with customers to ensure satisfaction with their order.
  • Effectively maintained communication with team members in order to ensure smooth operations throughout shift.

Education

Associate in Arts (A.A.) - General Studies

Front Range Community College
Denver, CO, US
05.2012

Skills

  • Multitasking Abilities
  • Problem-solving aptitude
  • Teamwork
  • Excellent Communication
  • Organizational Skills
  • Self Motivation
  • Adaptability
  • Employee training
  • Social media posting
  • Attention to detail

Certification

TIPS

References

References available upon request

References

References available upon request.

Timeline

FOH

Rosenberg's Bagels
05.2024 - 06.2025

Front Desk Agent

Rally Hotel
07.2023 - 05.2024

TRAINER

Illegal Petes
04.2021 - 07.2023

CLICKLIST CLERK

King Soopers
11.2020 - 05.2021

Influencer

Kamo&Freinds
01.2016 - Current

Associate in Arts (A.A.) - General Studies

Front Range Community College

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