KaMonica Booker
Red Oak,TX
Summary
Adaptable professional with numerous years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill my business development roll. Dependable and reliable, ready to learn and grow wit the company. Microsoft Windows, WordPerfect, WordPerfect 6.0, Microsoft Works, Excel, Patcom, Kinnser, Centricity, HMS, Patron, Type 60+ wpm, 10 key and knowledgeable of multiple computer software, able to operate all other major equipment. Additional employment experiences and skills are available upon request. Successful at networking, prospecting and business development. Skilled at managing demanding accounts with organized approach and persuasive communication skills. Offering multiple years of experience working with medical offices, social worker, and referral coordinators to gain business.
Overview
23
23
years of professional experience
Work History
Business Development
Bristol Hospice
12.2019 - Current
- Business Development: Development new business by advertising and networking, cold calling and other methods of providing interest from potential clients
- Work with senior team members to identify and maintain relationships with clients to help effectively
- Research and identify new market opportunities, prepare and deliver pitches to new potential investors
- Foster a collaborative environment within the organization, communicate with all the discharge planners, referral coordinators, and social workers
- Talk with family/patient about hospice and what all we offer.
Director of Business Development
Altruist Home Health & Hospice
07.2014 - 12.2023
- Evaluate accepted and rejected patient referral orders based on diagnosis or skilled assistance needed for patient home care services; responsible for data and verbal communication with admissions representatives, D/O/N, office managers, physicians, discharge planners and social workers; responsible in verifying patient financial benefits and insurance coverage; advocate to patient and family members for preparations of home care guidelines as well and Medicare Medicaid/and other health care plans; coordinate and update weekly census reports
- Weekly eligibility checks with DDE and other commercial insurance companies
- Business Development: Oversee the sales process to attract new clients, work with senior team members to identify and manage risks, maintain relationships with clients and address their needs effectively, research and identify new market opportunities, prepare and deliver pitches to potential investors, foster a collaborative environment within the organization, communicate with all discharge planners/SW/referral coordinators, talk with patient/family member to explain Home Health/Hospice.
Director Of Intake
HOME CARE NETWORK
04.2010 - 04.2014
- Evaluate accepted and rejected patient referral orders based on diagnosis or skilled assistance needed for patient home care services; responsible for data and verbal communication with admissions representatives, D/O/N, office managers, physicians, discharge planners and social workers; responsible in verifying patient financial benefits and insurance coverage; advocate to patient and family members for preparations of home care guidelines as well and Medicare/Medicaid/and other health care plans; coordinate and update weekly census reports.
Intake/Admission Coordinator
ALLIANCE CARE HOME CARE
11.2008 - 01.2010
- Evaluate clients’ referral for home care and physician services to determine appropriateness for admission
- Accept or reject clients based on admission criteria of care for patients appropriate for home care admission
- Establish and promotes ongoing communication with sales representatives, DON, branch manager, physicians, discharge planners, social workers, clinical office RN, to coordinate home care admission
- Explain company policies and services to client and responsible family members following home care order and referral.
Home Health Office Coordinator
HEALTH SOUTH REHABILITATION HOSPITAL
11.2007 - 11.2008
- Data entry daily visits from nurses, physical therapist, occupational therapist and speech therapist
- Generate daily batch reports
- Answer telephone calls and assesses nature of calls, take messages as well as direct them to appropriate parties or voice mails
- Maintain patient medical records in an orderly and protected manner
- File visit notes into correct patient medical records and in order
- Schedule visit to staff, as well process all visits and signature sheets in a timely manner.
Hospital Billing Coordinator
TEXAS NEUROLOGY
05.2007 - 11.2007
- Post accurate hospital charges for 10+ doctors in an efficient and timely manner within 2 business days of receipt, enter patient demographic and insurance information prior to posting charges for all hospital facilities, process UPP claims and notify UPP collections coordinator for all pending UPP Submissions, facilitates communication between patients, staff as well as doctors with courteous and respect, examine documents for accuracy and completeness.
Customer Service Supervisor
BAYLOR HEALTH CARE SYSTEMS
10.2002 - 04.2007
- Multitasked position which includes answering calls and assist patients, doctors, insurance companies and other facilities with general billing questions regarding inpatient/outpatient services, requests of rebilling claims to insurance, updating payment information and insurance adjustments; assisted in training new hire to learn customer service duties. Promoted to Supervisor which I completed assignments from managers/directors, make agenda for monthly supervisor meetings, supervise 15+ customer service representatives, handle escalated calls, coaching and consulting for weekly quality reviews, attendance and monitoring phone lines system of incoming calls of the department
- Previous to position also worked in other departments with accounts payable and payroll.
Education
Medical Studies -
Baylor Unit Assistant Program
03.1997
General Office Environment -
Richland College
07.1994
Skills
- Computer Skills
- Team Leadership
- Team Player
- Time Management
- Goal-Oriented
- Adaptability
- Attention to Detail
- Critical Thinking
- Excellent Communication
- Team Building
- Public Speaking
- Dependable and Reliable
- Leadership
- Active Listening
- Interpersonal Skills
- Teamwork
Timeline
Business Development
Bristol Hospice
12.2019 - Current
Director of Business Development
Altruist Home Health & Hospice
07.2014 - 12.2023
Director Of Intake
HOME CARE NETWORK
04.2010 - 04.2014
Intake/Admission Coordinator
ALLIANCE CARE HOME CARE
11.2008 - 01.2010
Home Health Office Coordinator
HEALTH SOUTH REHABILITATION HOSPITAL
11.2007 - 11.2008
Hospital Billing Coordinator
TEXAS NEUROLOGY
05.2007 - 11.2007
Customer Service Supervisor
BAYLOR HEALTH CARE SYSTEMS
10.2002 - 04.2007
Medical Studies -
Baylor Unit Assistant Program
General Office Environment -
Richland College
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