Kamora Jones
Wilmington
Summary
Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
10.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and managing cash flow.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Social Media Marketer
Delcastle Technical High School
05.2025 - Current
- Capture on-campus and school related events to share on Delcastle’s social media page. Skilled in videography, photography, video editing, and displaying clear messages to engage online audiences.
- Analyzed social media metrics to assess campaign performance and inform future strategies.
- Collaborated with faculty to create content that aligns with educational goals and school branding.
- Monitored trends in social media tools, applications, and best practices to optimize outreach efforts.
- Assisted in organizing virtual events, increasing participation through strategic promotion on social channels.
Host
Taco Grande
09.2024 - 06.2025
- Friendly and organized front-of-house professional with experience managing reservations, greeting guests, and coordinating seating in fast-paced dining environments. Skilled in delivering exceptional customer service, maintaining flow between front and back of house, and creating a welcoming atmosphere that enhances the guest experience.
- Collaborated with kitchen staff to communicate guest needs and special requests.
- Maintained cleanliness and organization of front-of-house areas to uphold standards.
- Handled customer inquiries and complaints, resolving issues promptly to maintain satisfaction.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
High School Diploma - Digital Media
Delcastle Technical High School
Wilmington, Delaware05.2026
Skills
- Hospitality
- Customer service
- Organization
- Computer literate
- Quick thinking
- Fast learner
- Team player
- Cash handling
- Problem-solving
- Leadership qualities
- Visual communication
- Creativity and innovation
Accomplishments
- Achieved 1st place in Community Service at state level for SkillsUSA
- Distinguished Honor Roll
- Honor Roll
- SkillsUSA Delaware State Officer 2025-2026
- First place at Delaware's State Art Exhibit competition
Affiliations
- SkillsUSA Chapter officer in career area Digital Media 2024 – 2025
- SkillsUSA Delaware State Officer 2023 – 2025
- Distinguished Honor Roll
- Honor Roll
- National Honor Society
- Softball
Timeline
Crew Member
McDonald's Restaurant
10.2025 - Current
Social Media Marketer
Delcastle Technical High School
05.2025 - Current
Host
Taco Grande
09.2024 - 06.2025
High School Diploma - Digital Media
Delcastle Technical High School