Kamran Ali
Library Assiatant
Dublin,Ireland
Summary
Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, cataloging materials and organizing library records. Considered valuable and detail-oriented team player.
Overview
8
8
years of professional experience
19
19
years of post-secondary education
Work History
Library Assistant
Dublin City University
01.2025 - Current
- Assisted patrons with printing and copying according to personalized requirements.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Monitored library environments to maintain safe, hazard-free settings.
- Answered questions from patrons and helped to find desired materials.
- Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
- Placed books on proper shelves when returned to circulation.
- Set up computer and digital device access, providing assistance with use and operation.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Assisted patrons in locating resources, elevating their library experience.
- Answered patron questions in-person or by phone regarding library services and resources.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Maintained secure environment by monitoring visitors at front desk.
- Processed library card applications and maintained patron records with accurate contact information.
Barista
Starbucks
01.2023 - 12.2024
- Promoted additional items with beverages, increasing store sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Marketing Executive
Selfridges
10.2020 - 09.2022
- Managed and oversaw design of marketing material and promotional literature for organization.
- Created and managed social media campaigns to increase brand engagement.
- Streamlined marketing processes to increase efficiency and reduce costs, resulting in higher ROI for campaigns.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Planned and executed marketing campaigns to target groups, areas and wider community.
Digital Marketing Intern
Selfridges
04.2020 - 10.2020
- Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Supported the marketing team with administrative tasks, ensuring smooth operations within the department.
Library Assistant
University of York
01.2018 - 04.2020
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Located library materials, resources and technologies to fulfill patron requests.
- Answered patron questions in-person or by phone regarding library services and resources.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained secure environment by monitoring visitors at front desk.
- Processed library card applications and maintained patron records with accurate contact information.
Assistant Manager
Starbucks
02.2017 - 01.2018
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Arts - History And Philosophy of Science And Technology
University of York
04.2001 - 09.2020
Skills
Library services
Computer assistance
Written and oral communication
Administrative support
Social media management
Telephone etiquette
Patron registration
Timeline
Library Assistant
Dublin City University
01.2025 - Current
Barista
Starbucks
01.2023 - 12.2024
Marketing Executive
Selfridges
10.2020 - 09.2022
Digital Marketing Intern
Selfridges
04.2020 - 10.2020
Library Assistant
University of York
01.2018 - 04.2020
Assistant Manager
Starbucks
02.2017 - 01.2018
Bachelor of Arts - History And Philosophy of Science And Technology
University of York
04.2001 - 09.2020
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