Summary
Overview
Work History
Education
Skills
References
Timeline
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Kamran Sajid

Tracy,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Flexible hard worker ready to learn and contribute to team success.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Victra Verizon
Richmond, CA
05.2024 - 08.2025
  • Answered customer inquiries via phone, email, and chat.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Strengthened customer retention by offering discount options.
  • Provided accurate information about products and services to customers.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Paralegal Assistant

Adalat Law firm
Kabul, Afghanistan
02.2019 - 06.2021
  • Created and updated case management and client account databases.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Conducted thorough research and review of case information to assist attorneys.
  • Submitted electronic filings and organized court materials, schedules and actions.
  • Maintained contact with clients regarding case updates or changes in procedures.
  • Met with clients and attorneys to discuss case details and evidence.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Collaborated with attorneys on various projects including drafting motions, organizing evidence and preparing exhibits for trial.

Internship in Legislative Law

Ministry of justice, Afghanistan
Kabul, CA
02.2019 - 12.2020
  • Maintained records of communications between legislators and constituents.
  • Tracked the progress of various bills through the legislative process.
  • Assisted in the development of legislative proposals and amendments.
  • Prepared summaries of testimony presented at public hearings and other forums.
  • Managed communication with courts regarding status of petitions and granted orders.
  • Facilitated communication between attorneys, clients, and court personnel.
  • Answered phones, greeted clients, scheduled appointments and made travel arrangements.
  • Attended committee hearings, briefings, and meetings to gain an understanding of policy initiatives.

Education

Certifacte - Lawyering

Afghanistan Defense Lawyers Association
Kabul
03-2021

Bachelor - Law

Payam E Noor
Kabul
11-2018

Skills

  • Scheduling
  • Project management
  • Senior leadership support
  • Exceptional writer
  • Document filing
  • Expertise in legal proceedings
  • Legal research skills
  • Litigation support
  • Office administration
  • Brief writing

References

References available upon request.

Timeline

Customer Service Representative

Victra Verizon
05.2024 - 08.2025

Paralegal Assistant

Adalat Law firm
02.2019 - 06.2021

Internship in Legislative Law

Ministry of justice, Afghanistan
02.2019 - 12.2020

Certifacte - Lawyering

Afghanistan Defense Lawyers Association

Bachelor - Law

Payam E Noor
Kamran Sajid