Kamree Thomason
Sumiton,AL
Summary
Proven Medical Assistant/Receptionist with a track record of enhancing patient experience at Southern Orthopedics & Sports Medicine. Excelled in patient scheduling and insurance verification, boosting office efficiency. Demonstrated initiative and strong communication skills, resolving account disputes at Medsouth Associates. Skilled in healthcare industry knowledge and front desk operations, committed to positive outcomes.
Overview
3
3
years of professional experience
Work History
Medical Assistant/Receptionist
Southern Orthopedics & Sports Medicine
Jasper, AL
03.2022 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Conducted patient intake interviews, recording and documenting relevant information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
Debt Collector
Medsouth Associates
07.2021 - 03.2022
Education
Bachelor Of Science - Teaching And Learning
University of West Alabama
Livingston, AL12.2021
Skills
- Healthcare Industry Knowledge
- Medical Office Procedures
- Initiative-taking
- Medical receptionist experience
- Patient check-in and check-out
- Front Desk Operations
- Patient Scheduling
- Reminder calls
- Insurance Verification
- Appointment Scheduling
- Medical Charting
- Payment Collection
Timeline
Medical Assistant/Receptionist
Southern Orthopedics & Sports Medicine
03.2022 - Current
Debt Collector
Medsouth Associates
07.2021 - 03.2022
Bachelor Of Science - Teaching And Learning
University of West Alabama