Kamren Casillas
Fate,TX
Summary
Experienced in technical diagnostics, repairs, and maintenance of field equipment. Utilize effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency. Technical professional with a background in system maintenance and repair. Ready to contribute to a dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paint Shop Associate
BMW Plant Spartanburg
04.2019 - 04.2020
- Collaborate with cross-functional teams to identify and prioritize deadlines and requirements
- Relay important data throughout the day to associates on fixing downed equipment/robots
- Look for fine detail such as dips, scuffs, and/or bubbles in paint to buff out
- Assemble and correctly place hydraulic shocks in hood and trunk of cars
- Liquid seal insides of doors and quality check throughout the day to ensure efficiency and company profit
Sheet Metal Forming
SMI Fabrication
03.2021 - 02.2022
- Complete and track time spent on forming projects down to the minute
- Forming sheet metal, (MIG) welding, And Plasma table operation
- Self-Trained to operate new equipment to professional levels of competence within short timespan
- Warehouse space management for efficiently storing product to later load delivery vehicles
- Strong technical skills to check/change tolerances in metal fittings translated to operation of plasma table
- Working around heavy machinery such as forklifts, delivery trucks, Semi-trucks
- Safe operation of heavy equipment to lift several thousand pound metal rolls and industrial metal rollers to form metal
Quality Control Associate
Rivian
Normal, IL
07.2023 - 02.2024
- Conducted quality inspections on raw materials and finished products to ensure compliance with specifications.
- Implemented corrective actions for identified defects, enhancing overall product quality.
- Collaborated with production teams to address non-conformities and streamline processes.
- Audited production processes regularly, ensuring adherence to safety and quality standards.
- Utilized statistical analysis tools to monitor process performance and identify trends for improvement.
- Trained new team members on quality control protocols and best practices for consistency.
- Improved product quality by conducting thorough inspections and implementing corrective actions.
- Collaborated with cross-functional teams to identify opportunities for continuous improvement in production processes.
Technician
Rivian
Normal, IL
02.2024 - 01.2025
- Performed troubleshooting and diagnosis on malfunctioning vehicle modules.
- Collaborated with team members to streamline workflows and enhance productivity.
- Diagnosed technical issues and implemented effective solutions for timely repairs.
- Provided technical support to colleagues, enhancing team performance and knowledge sharing.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Field Service Technician
Rivian
Dallas, TX
01.2025 - Current
- Diagnosed and resolved technical issues on-site, ensuring optimal equipment functionality.
- Operated hand tools and power equipment according to company safety procedures.
- Collaborated with clients to understand service needs, improving customer satisfaction ratings.
- Maintained accurate service records and reports, supporting operational transparency and accountability.
- Reviewed technical documentation to complete electric vehicle maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Performed repairs through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
Education
High School Diploma -
Kentwood Highschool
01.2018
Skills
- Strong problem-solving
- Data analysis
- Cross-functional teamwork
- Effective communication
- Effective collaboration skills
- Conflict resolution
- Logical evaluation
- Attention to detail
- Troubleshooting and repair
- Technical troubleshooting
- Power tools operation
- Multimeter usage
Personal Information
Certification
- Rivian Low Voltage CAN/LIN BUS harness repair Training - 2024-2025
- Rivian Low Voltage Safety Training - 2024-2025
- Rivian High Voltage Safety Training - 2023-2025
- Rivian Wiring inspection Training - 2024-2025
- Rivian Manufacturing EHS-Safe Access to Machinery training - 2023-2025
- Rivian Service Documentation Training - 2025
Timeline
Field Service Technician
Rivian
01.2025 - Current
Technician
Rivian
02.2024 - 01.2025
Quality Control Associate
Rivian
07.2023 - 02.2024
Sheet Metal Forming
SMI Fabrication
03.2021 - 02.2022
Paint Shop Associate
BMW Plant Spartanburg
04.2019 - 04.2020
High School Diploma -
Kentwood Highschool