Kamren Handy
New Orleans,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Hostess
Acme Oyster House
08.2023 - 11.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Hostess
Tacklebox
06.2022 - 05.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
High School Diploma -
Frederick Douglas High School
New Orleans 05.2023
Skills
- Table Setting Arrangements
- Guest Flow
- Dining Crew Workflow Optimization
- Phone Inquiries
- Dining Reservations
- Cleaning and Sanitation
- Interactive Communication Skills
- Organization and Time Management
- Tact and Diplomacy
Timeline
Hostess
Acme Oyster House
08.2023 - 11.2023
Hostess
Tacklebox
06.2022 - 05.2023
High School Diploma -
Frederick Douglas High School
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