Kamri Willbanks
Dolores,CO
Summary
Proven team collaborator and adept in customer service, I excelled by enhancing customer relations and experiences while maintaining high cleanliness standards. Leveraging strong multitasking abilities and active listening, I significantly improved service efficiency and customer satisfaction, embodying critical thinking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Waitress
The Steakout Fine Meats & Cocktails
02.2024 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm when dealing with difficult customers or during busy shifts.
Mosquito Control Technician
Montezuma Mosquito Control
05.2022 - Current
- Maintained accurate records of treatments performed, inspection findings, and any necessary follow-up actions.
- Drove to customer residences and places of business to inspect for mosquito larvae.
- Applied pesticides to ponds/bodies of water utilizing company protocols.
- Responded to customer phone calls quickly to maximize service.
- Maintained filing system and document control.
Hostess/Waitress
Loungin' Lizard
05.2022 - 04.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers by running food, and keeping dining area bussed and clean, ready for every guest.
- Answered phone calls to take orders, give information about the menu or restaurant.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Sandwich Artist
SUBWAY®Restaurants
05.2021 - 08.2021
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Cashier
Cortez Municipal Outdoor Pool
05.2019 - 08.2019
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a clean and ready workspace in the guard room as well as the office area.
Education
Bachelor of Science - Nursing
Pueblo Community College
33057 Hwy 160, Mancos CO 8132805.2027
High School Diploma -
Dolores High School
1301 Central Ave, Dolores CO 8132305.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Payment Processing
- Critical Thinking
- Active Listening
Timeline
Waitress
The Steakout Fine Meats & Cocktails
02.2024 - Current
Mosquito Control Technician
Montezuma Mosquito Control
05.2022 - Current
Hostess/Waitress
Loungin' Lizard
05.2022 - 04.2024
Sandwich Artist
SUBWAY®Restaurants
05.2021 - 08.2021
Cashier
Cortez Municipal Outdoor Pool
05.2019 - 08.2019
Bachelor of Science - Nursing
Pueblo Community College
High School Diploma -
Dolores High School
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