Demonstrated proficiency in using GPS navigation systems for efficient route selection and real-time adjustments.
Collaborated with warehouse teams to load and unload cargo, ensuring proper handling of materials.
Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
Collaborated with team members to streamline processes and improve overall efficiency.
Enhanced team morale with positive attitude and strong work ethic during long hauls.
Supported new drivers by sharing best practices and insights gained from experience on road.
Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
Enhanced safety by conducting regular vehicle inspections and routine maintenance.
Improved on-time delivery rates with meticulous planning and time management.
Contributed to culture of safety, participating actively in safety meetings and trainings.
Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
Fostered supportive environment among driving team, leading by example and offering help when needed.
Strengthened relationships with clients by providing exceptional service and timely communication.
Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
Cleaning Supervisor
First Impression Cleaning Service
Macon, GA
01.2020 - 03.2025
Supervised daily cleaning operations, ensuring compliance with safety and quality standards.
Trained and mentored new staff on proper cleaning techniques and equipment usage.
Developed efficient cleaning schedules to optimize workforce productivity and client satisfaction.
Conducted regular inspections of cleaned areas, providing feedback to team members for improvement.
Managed inventory of cleaning supplies, coordinating timely reordering to maintain stock levels.
Implemented quality control measures that enhanced service consistency across multiple sites.
Collaborated with management to address client concerns promptly and effectively resolve issues.
Maintained detailed records of staff performance and equipment maintenance for operational efficiency.
Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Trained and mentored all new personnel to maximize quality of service and performance.
Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
Ensured adherence to all relevant industry regulations and company policies during daily operations at various worksites.
Adapted quickly to changing client requirements or unexpected challenges by adjusting schedules as needed while maintaining quality standards.
Demonstrated commitment to continuous improvement by seeking feedback from clients and team members, applying lessons learned to future operations.
Maintained detailed records of completed tasks to track progress towards established goals and ensure compliance with client expectations.
Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.
Assisted in hiring process by interviewing potential candidates and selecting top performers.
Coordinated, directed and monitored cleaning staff in Type and Type duties by use of manual and electrically powered tools and equipment.
Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
Increased employee performance through effective supervision and training.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Placed orders for housekeeping supplies and guest toiletries.
Completed schedules, shift reports, and other business documentation.
Conducted regular room inspections to verify compliance with housekeeping standards.
Evaluated employee performance and developed improvement plans.
Worked with front desk to respond promptly to all guest requests.
Disposed of trash and recyclables each day to avoid waste buildup.
Communicated repair needs to maintenance staff.
Managed laundry sorting, washing, drying, and ironing.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Monitored staff performance and provided feedback to drive productivity.
Truck Driver
Werner Enterprises
Macon
09.2023 - 09.2024
Operated Class A commercial vehicle to ensure timely delivery of freight across designated routes.
Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance with regulations.
Managed paperwork related to shipping documentation, including bills of lading and delivery receipts.
Communicated effectively with dispatchers to optimize route planning and address any issues during transit.
Maintained accurate records of fuel consumption, mileage, and maintenance activities for operational efficiency.
Adhered to federal and state transportation laws, ensuring compliance with hours of service regulations.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Dropped and hooked trailers and changed configuration of equipment.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Juvenile Correctional Officer
Macon RYDC
Macon, GA
08.2022 - 05.2023
Monitored juvenile behavior to maintain a safe and secure environment.
Implemented behavior management techniques to encourage positive interactions among residents.
Conducted daily safety inspections to ensure compliance with facility regulations.
Assisted in crisis intervention strategies, de-escalating potentially volatile situations effectively.
Documented incidents accurately, maintaining thorough records for review and analysis.
Collaborated with multidisciplinary teams to develop individualized treatment plans for residents.
Facilitated educational and recreational programs, promoting personal growth and skill development.
Trained new staff on facility protocols and safety procedures, enhancing team effectiveness.
Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.
Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
Provided necessary support for educational programs, ensuring access to academic resources for all residents.
Facilitated group sessions focused on life skills development, promoting personal growth among offenders.
Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
Maintained open lines of communication with family members regarding resident progress or concerns throughout their stay at the facility.
Assisted in the development of individualized treatment plans tailored to each offender''s needs and progress.
Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
Improved facility safety by conducting thorough and consistent security checks.
Supervised youth's daily activities for school, meals, and recreation time.
Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Completed incident reports when disorder or violence occurs.
Observed and recorded mental and physical health of each juvenile offender.
Supervised Number inmates during mealtime and recreational time.
Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
Responded to emergency situations and de-escalated hostile confrontations.
Enforced rules and regulations to maintain order among inmates.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Conducted security checks of inmates and living areas.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Assisted in intake and release of inmates.
Transported inmates to and from court hearings, medical appointments and other locations.
Investigated and responded to incidents of inmate misconduct.
Provided assistance and guidance to inmates regarding daily activities.
Team Member
Chick-fil-A
Macon, GA
06.2021 - 06.2022
My job was to Cook, and provide customers with amazing customer service.
Package Handler
UPS
Macon Ga
02.2021 - 03.2022
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assembled, sealed, and loaded packages into correct trucks.
Used hand-held scanners and physical logs to accurately track item movements.
Proved successful working within tight deadlines and a fast-paced environment.
Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Followed verbal and written instructions to properly move and ship products.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Stored and secured packages in designated areas to prevent damage and theft.
Education
Westside High School
Macon, GA
Trucking
Roadmaster Truck Driving School
Lithia Springs, GA
12.2023
BJCOT-Basic Juvenile Correctional Officer Training
Public Safety Training Academy
Forsyth, GA
09.2022
Skills
Safe driving
Strong work ethic
Self-motivation and discipline
Safe driving practices
Dependable and reliable
Attention to detail
Class A commercial Driver's license
Vehicle inspection
Equipment operation
Flexible schedule availability
Hazardous materials handling
Heavy lifting
Adherence to regulations
Document management
Defensive driver training
Shipping and packaging
Order picking and processing
Emergency response readiness
Lift up to number pounds
Customer service
Time management
Mechanical tools
Logbook management
Weather awareness
Schedule management
Emergency response
Problem-solving capacity
Efficient trip planner
Air brake certification
Critical thinking
Adaptability and flexibility
Dependable and cooperative
Assisting customers
Visual inspection
Security minded
ACT restraining training
Cooking
Communication
Package handling
Hard worker
Teamwork
Certification
BJCOT Training Completion of Program
CDL Class A license and certificate
Timeline
Truck Driver
PAM Transportation Services Inc
12.2024 - 03.2025
Truck Driver
Werner Enterprises
09.2023 - 09.2024
Juvenile Correctional Officer
Macon RYDC
08.2022 - 05.2023
Team Member
Chick-fil-A
06.2021 - 06.2022
Package Handler
UPS
02.2021 - 03.2022
Cleaning Supervisor
First Impression Cleaning Service
01.2020 - 03.2025
Westside High School
Trucking
Roadmaster Truck Driving School
BJCOT-Basic Juvenile Correctional Officer Training