KAMRUN NAHAR - ZABED
Buffalo,New York
Summary
Expressive, multilingual person who can easily deal with the clients, performs well in handling tasks, as well as in the normal course of events. Highly motivated individual with high standards who is able to work under stress. Experienced with personal care and support for clients' daily activities. Utilizes excellent communication and interpersonal skills to build trust with clients. Knowledge of hygiene practices and safety protocols in caregiving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Care Aide
Aftercare Nursing Services
01.2025 - Current
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Encouraged healthy habits among clients by preparing nutritious meals according to dietary requirements while respecting individual preferences.
SALES ASSOCIATE
Exxon Mobil
01.2022 - Current
- Contributed to inventory management and the optimization of sales strategies.
- Drove sales growth through strategic customer engagement and product knowledge, consistently exceeding monthly targets and contributing to overall store performance.
- Fostered a positive team environment, mentoring new hires and collaborating with colleagues to streamline operations and enhance customer satisfaction.
SHIFT SUPERVISOR
7-Eleven
01.2018 - 01.2022
- Ensured excellent customer satisfaction by resolving concerns and maintaining a welcoming atmosphere.
- Optimized store operations, boosting efficiency and customer satisfaction through strategic task delegation and effective team leadership.
- Meticulously managed inventory, service orders, and team schedules, ensuring seamless store operations and minimizing discrepancies.
CUSTOMER SERVICE REPRESENTATIVE
Food Town Supermarket
01.2014 - 01.2017
- Delivered exceptional customer service by engaging with customers and addressing their needs promptly and professionally.
- Provided support to team members to ensure seamless daily operations.
- Implemented efficient inventory management system, minimizing stockouts.
Education
BACHELOR OF SCIENCE - BIOLOGY
Lalmatia Mohila College
05.1993
Skills
- Client Satisfaction
- Problem-Solving
- Microsoft Office
- Organizational Skills
- Administrative Skills
- Adaptability
- Quick Learning
- Compassionate caregiving
- Housekeeping tasks
- Patient care
- Vital signs monitoring
- First aid and safety
LANGUAGES
English (Highly proficient)
Bangla (Native)
Hindi (Highly proficient)
Urdu (Proficient)
Hobbies and Interests
Enthusiastic about music and art, with experience playing the piano and painting.
Certification
- PCA - Personal Care Aide
OBJECTIVE
Eager to bring my exceptional interpersonal and organizational skills to a receptionist role where I can contribute to creating a welcoming environment and ensuring smooth office operations.
Timeline
Personal Care Aide
Aftercare Nursing Services
01.2025 - Current
SALES ASSOCIATE
Exxon Mobil
01.2022 - Current
SHIFT SUPERVISOR
7-Eleven
01.2018 - 01.2022
CUSTOMER SERVICE REPRESENTATIVE
Food Town Supermarket
01.2014 - 01.2017
BACHELOR OF SCIENCE - BIOLOGY
Lalmatia Mohila College
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