Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shuhada Amik

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Server

SSP American
07.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

HMS Host
09.2017 - 07.2019
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Server

Cascata
07.2014 - 09.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Brand Representative

Abercrombie & Fitch
04.2013 - 05.2017
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Completed floorsets, filled floor, and rang up customers.

Education

Diploma -

BMCC, Long Island City High School
Manhattan, Queens, Ny
06.2011

Skills

  • Table Bussing
  • Liquor, Wine and Food Service
  • Menu Memorization
  • Dining Customer Service
  • Point of Sale (POS) System Operations
  • Check Payment Processing
  • Food Inspection
  • Table Setting Arrangements
  • Special Dietary Requirements
  • Cleaning and Sanitizing
  • Food Safety Standards
  • Relationship Building
  • Safe Serving Knowledge
  • Outstanding Customer Service
  • Order Management
  • Food Delivery
  • Beverage Preparation
  • Safe Food Handling

Timeline

Server

SSP American
07.2021 - Current

Server

HMS Host
09.2017 - 07.2019

Server

Cascata
07.2014 - 09.2017

Brand Representative

Abercrombie & Fitch
04.2013 - 05.2017

Diploma -

BMCC, Long Island City High School

Similar Profiles

CREATE PROFILE
Shuhada Amik