Kamry Klugh

• Maintain security and access control for a high-profile government building, ensuring strict adherence to safety policies and federal regulations.
• Monitor entrances and verify credentials for staff, visitors, and contractors to prevent unauthorized access and ensure building safety.
• Respond swiftly and effectively to emergency situations, coordinating with law enforcement and emergency personnel as necessary to protect occupants and assets.
• Conduct regular security patrols and inspections to identify and address potential safety hazards or security breaches.
• Maintain detailed logs and incident reports, communicating findings clearly to management to support ongoing security improvements.
• Provide discreet, professional assistance to building occupants, fostering a secure and welcoming environment while upholding confidentiality.

• Controlled building access for guests, tenants, and vendors in accordance with client and company security policies.
• Conducted continuous monitoring through foot patrols and surveillance, promptly identifying and reporting safety concerns or suspicious activity.
• Collaborated with clients, visitors, public safety officials, and management to resolve issues, ensuring a safe and orderly environment.
• Completed thorough incident reports and communicated with department managers and operations teams to maintain transparency and accountability.

• Delivered positive customer experiences through friendly and efficient service at checkout stations.
• Accurately processed payments including cash, credit/debit cards, checks, vouchers, and government assistance programs (WIC/EBT).
• Maintained clean and organized workstations, ensuring a welcoming and hygienic environment for customers.
• Assisted customers with questions, resolved minor issues promptly, and escalated concerns as needed to supervisors.

• Provided comprehensive administrative support during summer employment sessions, assisting office operations to ensure smooth workflow.
• Answered and directed incoming phone calls professionally, took detailed messages, and managed appointment scheduling to support efficient communication.
• Greeted visitors, provided general assistance, and facilitated their needs with courtesy and professionalism.
• Developed and maintained an organized filing system, ensuring easy retrieval and safeguarding of important documents.
• Drafted and distributed various types of correspondence including emails, memos, letters, faxes, and forms, demonstrating strong written communication skills.
• Updated office policies and procedures documentation to reflect current practices and improve efficiency.
• Performed accurate data entry tasks, maintaining confidentiality and attention to detail under tight deadlines.

• Initiated, prepared, and completed requests for direct support, conventional office supplies, forms, publications, and materials.

• Arranged and provided support for conferences and meetings including preparing agendas, notifying participants, arranging luncheons, and similar matters.

• Provided guidance and assistance on the applicable procedures, instructions, automated support, and regulation for the administrative staff, faculty, and others within the organization.

• Independently, maintained the record of all correspondences and actions documents and tracked and follow-up on actions requiring attention by staff to ensure timely replies and/or action

• Tracked all mandatory training for employees. Single point of contact for knowledge of training requirements for 50+ employees.

• Maintained employee training files. Produced a weekly delinquent training report. Updated employee training trackers, and monthly and quarterly training slides.