Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Louisiana Eye & Laser
Pineville, LA
05.2024 - Current
Greeted visitors and clients warmly upon arrival at the front desk.
Managed incoming calls, directing them to appropriate departments efficiently.
Scheduled appointments and coordinated meeting room use for staff and clients.
Maintained organized reception area, ensuring it was welcoming and tidy.
Assisted with administrative tasks, including data entry and document preparation.
Handled mail distribution, sorting incoming correspondence for staff members.
Responded to inquiries promptly, providing accurate information to visitors.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Performed data entry into computer systems to maintain accurate records of customer information.
Handled payment processing and provided customers with receipts and proper bills and change.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Handled cash transactions accurately, balancing the register at the end of each shift.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Signed for packages, recorded deliveries and distributed to personnel.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Verified insurance eligibility prior to scheduled appointments.
Confirmed patient demographics, collected copays and verified insurance.
Verified insurance coverage for services rendered at facility.
Pharmacy Clerk
Crossroads Pharmacy
Pineville, LA
05.2023 - 01.2024
Managed inventory by restocking shelves and organizing products.
Provided excellent customer service by addressing inquiries and concerns.
Handled cash register transactions and ensured secure payment processing.
Maintained cleanliness and organization of pharmacy work areas.
Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
Entered patient data into computer system to maintain accurate records.
Processed payments from customers using cash registers or other electronic systems.
Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.
Greeted customers to determine wants or needs.
Pharmacy Clerk/Cashier
Porets Thrifty Way Pharmacy
Cottonport, LA
03.2020 - 02.2021
Greeted customers to determine wants or needs.
Counted and balanced cashier drawers.
Responded to customer issues to provide immediate resolution and improve retention.
Answered 30 telephone calls in average 15 Minutes and assisted customers by directing calls to appropriate personnel.
Built and maintained productive relationships with employees.
Remained aware of surroundings and secured cash to minimize loss potential.
Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Scanned items and checked pricing on cash register for accuracy.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
CNA
Riviere de Soleil
Mansura, LA
08.2018 - 01.2019
Distributed drinking water and nourishment to residents.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Used mobility devices to transport patients.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Documented activities and recorded information in EMR system.
Answered signal lights, bells or intercom systems to determine resident needs.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Assisted residents in preparing for activities and social programs.
Observed and reported unusual symptoms and changes to charge nurse.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Helped residents walk with or without self-help devices.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted residents with bathing and dressing to promote personal hygiene.