Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamryn Avery

Waveland,MS

Summary

Proven track record of enhancing customer satisfaction and sales at Hooters through exceptional service and upselling techniques. Demonstrates strong multitasking abilities and excellent communication, contributing to team success. Adaptable and detail-oriented, consistently exceeding performance goals. Skilled in POS systems and effective problem-solving, ensuring seamless operations and positive guest experiences, as well as talented server bringing skills in order management, payment processing and upselling. While also managing to stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Lastly, skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Hooters Girl

Hooters
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Cart Attendant

The Bridges Golf Club
05.2023 - 08.2023
  • Cleared parking lot of litter and foreign debris.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.
  • Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
  • Provided valuable support during tournaments, ensuring smooth operations throughout events.
  • Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
  • Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
  • Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.

Server

Bay Waveland Yacht Club
10.2021 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

No Degree - Busiess

University of South Alabama
Mobile, AL
05.2027

High School Diploma -

Bay High School
Bay St. Louis, MS
05.2023

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Time Management
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Active Listening
  • Organization and Time Management
  • Verbal Communication

Timeline

Hooters Girl

Hooters
01.2024 - Current

Cart Attendant

The Bridges Golf Club
05.2023 - 08.2023

Server

Bay Waveland Yacht Club
10.2021 - 01.2023

No Degree - Busiess

University of South Alabama

High School Diploma -

Bay High School

Similar Profiles

CREATE PROFILE
Kamryn Avery