Kamryn Danley
Rocky Mount,NC
Summary
Dynamic leader with proven expertise in digital transformation and cybersecurity awareness, honed at II Marine Expeditionary Force Information Group. Excelled in fostering teamwork and collaboration, including with remote teams, and driving operational efficiencies. Demonstrated adaptability and strategic decision-making, significantly enhancing organizational performance and customer service standards.
Overview
7
7
years of professional experience
Work History
Force Deployment/Current Operations/Future Operations Officer
II Marine Expeditionary Force Information Group
03.2023 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team of over 50 members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked the attendance and punctuality of approximately 30 employees, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked trends and suggested enhancements to both challenge and refine unit's product offerings.
- Delivered critical decision support by providing accurate, timely information on operational status and potential risks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Oversaw contingency planning efforts to prepare the organization for a range of possible scenarios impacting operations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Fostered a culture of collaboration and innovation, empowering team members to contribute their best ideas for organizational growth.
- Streamlined data entry procedures for faster input and retrieval of information.
- Maintained precise records of all changes made to the database, guaranteeing accurate historical documentation.
- Provided timely support to end-users on any database-related queries or concerns, enhancing user satisfaction levels.
- Created and implemented database designs and data models.
- Trained junior team members on best practices for database administration, promoting a culture of continuous learning within the organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Force Deployment Officer (Marine Forces Level)
Marine Forces Europe and Africa
04.2021 - 03.2023
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Created and managed project plans, and timelines
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Improved department efficiency by streamlining and implementing policies and processes.
- Delivered presentations to senior executive leadership
- Coordinated projects across multiple time zones while off site
Force Deployment/Current Operations Clerk
I Marine Expeditionary Force, Information Group
07.2017 - 01.2021
- Supported inventory management efforts by accurately tracking stock levels and assisting with order fulfillment processes when needed.
- Coordinated with team members to ensure timely completion of assigned tasks, addressing any bottlenecks/barriers proactively – driving smooth daily operations within the unit.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Facilitated smooth communication between departments by acting as a liaison, sharing relevant information and updates as necessary.
- Assisted in training new employees, providing guidance on company procedures and best practices for operations clerks.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
Education
High School Diploma -
White Mountains Regional High
Whitefield, NH06-2017
Skills
- Digital transformation
- Cybersecurity awareness
- Employee relations
- Teamwork and collaboration (Including remote teams)
- Conflict resolution
- Customer service
- Problem-solving
- Time management and organizational skills
- Attention to detail
- Effective verbal and written communication
- Decision-making
- Adaptability and flexibility
Accomplishments
- Documented, informed executive leadership of, and resolved the scheduling of unneeded U.S. Government assets within 24 hours of discovering the problem which led to an estimated savings of $2,000,000.
- Designed and implemented a total of 14 process improvements for 4 separate unit's force deployment techniques and database management standards of procedure. each meeting the unique needs of the specific unit it was made for.
- Facilitated the transportation of over 25,000 Marines and 50,000,000 pounds of equipment over 8 years of service
- Used Microsoft Excel to develop task tracking spreadsheets.
Awards
Navy Achievement Medal: for superior performance of duties
Navy Achievement Medal (Gold Star in Lieu of Second Award): For superior performance of duties
Meritorious Mast: for superior work ethic
Timeline
Force Deployment/Current Operations/Future Operations Officer
II Marine Expeditionary Force Information Group
03.2023 - Current
Force Deployment Officer (Marine Forces Level)
Marine Forces Europe and Africa
04.2021 - 03.2023
Force Deployment/Current Operations Clerk
I Marine Expeditionary Force, Information Group
07.2017 - 01.2021
High School Diploma -
White Mountains Regional High
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