Kamryn Deters

• Resolved customer inquiries via phone, email, and chat with efficiency and professionalism.
• Maintained up-to-date knowledge of products to provide informed recommendations to customers.
• Processed orders and returns accurately, enhancing customer satisfaction and loyalty.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Developed training materials that enhanced onboarding experience for new employees.

• Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
• Monitored vital signs, accurately documenting changes for healthcare team review.
• Supported patients with personal hygiene, mobility, and nutrition needs to enhance overall well-being.
• Communicated effectively with patients and families to provide emotional support and information on care plans.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Furthered skills by actively taking part in employee training and taking classes to improve skills.

• Built strong and trusting rapport with clients and loved ones.
• Assisted clients with maintaining good personal hygiene.
• Accompanied individuals on outings to promote independence and integration into the community.

• Always made sure everyone's needs were met.

• Leveraged database management system to track and report service hours, details of activities and progress on goals.
• Maintained clean and well-organized environment for client happiness and safety.
• Implemented behavior management strategies to promote positive interactions and reduce challenging behaviors.
• Assisted in creating individualized care plans, ensuring alignment with client goals and needs.
• Provided personalized support to individuals with developmental disabilities, enhancing daily living skills.

• Monitored patrons' consumption of alcohol while they were consuming it on premises.
• Operated point-of-sale systems to process payments, open tabs, issue credits and refunds, and close out transactions accurately.
• Greeted customers, answered questions and recommended specials to increase profits.
• Stocked beer kegs when necessary using appropriate beer tap system techniques.
• Updated and maintained databases with current information.