Kamryn Felder
Heber,CA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Billing Coordinator
El Centro Regional Medical Center
El Centro, CA
08.2024 - Current
- Analyzed customer accounts to identify discrepancies and resolve billing issues.
- Reviewed past due accounts and contacted customers for payment arrangements.
- Updated billing systems regularly by entering new customer information or modifying existing records.
- Submitted appeals on behalf of patients for denied claims.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Submitted claims to insurance companies.
Sales Associate
BoxLunch
El Centro, CA
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier
Five Below
El Centro, CA
06.2022 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and provided information about ear piercing services.
- Performed ear piercings using a sterile needle or gun in accordance with health regulations.
- Cleaned, sterilized and sanitized equipment before and after each customer service.
Education
High School Diploma -
Southwest High School
El Centro, CA08-2021
Skills
- Interest calculations
- Document analysis
- Proficiency with [Billing software]
- Payments experience
- Deadline-oriented
- Merchandising knowledge
- Money Handling
- Customer Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Billing Coordinator
El Centro Regional Medical Center
08.2024 - Current
Sales Associate
BoxLunch
11.2023 - Current
Cashier
Five Below
06.2022 - 03.2024
High School Diploma -
Southwest High School
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