Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamryn Figgins

Queen Creek,AZ

Summary

Dynamic customer service professional with a proven track record at Culver's Restaurant, excelling in cash handling and conflict resolution. Known for fostering customer loyalty through effective communication and empathy. Committed to maintaining high standards of service and enhancing customer experiences in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Cashier

Culver's Restaurant
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

Just Sports
10.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Front Desk Assistant

Elevate Trampoline Park
03.2023 - 10.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Maintained clean and organized front desk areas to uphold polished company image.

Education

American Leadership Academy
Ironwood, AZ

EMT -

Evit
Mesa, AZ

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Order taking
  • Product restocking
  • Conflict resolution
  • Retail merchandising
  • Order verification

Timeline

Cashier

Culver's Restaurant
10.2024 - Current

Sales Associate

Just Sports
10.2023 - 01.2024

Front Desk Assistant

Elevate Trampoline Park
03.2023 - 10.2023

American Leadership Academy

EMT -

Evit

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