Kamryn Ingle
Alexander,NC
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Customer Service Representative/Shift Manager/Trainer
The Freeze of Asheville
Asheville, NC
04.2019 - Current
- Obtained ServSafe Manager's Training.
- Trained new employees on company policies and procedures.
- Ensured compliance with store policies and procedures.
- Counted cash drawer before opening store doors to determine if currency and coin should be added.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Operated cash register and handled financial transactions with accuracy.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Organized backroom areas in an orderly fashion so that all items are easily accessible when needed.
- Operated cash registers accurately and efficiently during peak hours of business.
- Answered phone calls to help customers.
- Picked up trash around building and in parking lot for neat appearance.
- Ensured compliance with health codes regulations by maintaining food safety standards in designated areas.
- Processed sales transactions using point-of-sale cash register.
- Opened store daily and ensured all safety protocols were followed.
- Greeted customers and provided friendly customer service.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Processed customer payments quickly and returned exact change and receipts.
- Provided excellent customer service by helping customers locate items they were looking for.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained cleanliness and presentation of stock room and production floor.
Education
High School Diploma -
Clyde A. Erwin High School
Asheville, NC06-2023
Some College (No Degree) - Veterinary Technology
AB Tech Community College
Asheville, NCSkills
- Stress management
- Multi-task management
- Retail sales customer service
- Money handling
- Customer relations
- Assertiveness
- Quality control
- Refunds processing
- Product and service solutions
- Coordination
- Data collection
- Punctuality and reliability
- Problem-solving
- Conflict mediation
- Time management
- Store maintenance
- Product knowledge
- Staff education and training
- Staff training
- Retail marketing
Business Owner
- Owner of Kamryn Nicole Photography
Timeline
Customer Service Representative/Shift Manager/Trainer
The Freeze of Asheville
04.2019 - Current
High School Diploma -
Clyde A. Erwin High School
Some College (No Degree) - Veterinary Technology
AB Tech Community College
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