Summary
Overview
Work History
Education
Skills
Timeline
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KAMRYN KRAUSE

Cedar City,UT

Summary

Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty. Proven ability to motivate teams and enhance performance in fast-paced settings, including food service. Recognized for efficiently managing inventory and contributing to a positive, customer-first workplace



Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Dillard's
05.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions.
  • Maintained store appearance through effective merchandising and inventory management.
  • Trained new associates on customer service protocols and store procedures.
  • Implemented promotional displays, driving increased engagement with featured products.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Assisted customers in selecting appropriate home appliances based on needs and preferences.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.

Barista/Team Member

Beans & Brews
01.2025 - 04.2025
  • Prepared and served a variety of coffee beverages including espresso, cappuccino, latte, and cold brew
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
  • Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
  • Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients.
  • Managed inventory levels of ingredients and supplies to ensure availability during peak hours
  • Adhered to company policies regarding food handling, storage, preparation, and presentation standards
  • Prepared and assembled a variety of sandwiches and pastries according to customer specifications
  • Adhered to all food safety procedures including temperature monitoring and labeling of prepared foods
  • Ensured proper storage of perishable items to minimize waste and maximize freshness
  • Provided excellent customer service by taking accurate orders, answering questions, and addressing concerns
  • Maintained a clean work area throughout the shift by promptly cleaning spills or messes as they occurred

Shift Lead

Slurps Up
03.2024 - 04.2025
  • Taking orders and having good customer service, making customers feel comfortable.
  • Requires an outgoing attitude and social person.
  • Preparing and serving a variety of beverages, including sodas, espresso drinks and specialty coffee beverages.
  • Duties include taking customer orders, ensuring drinks are made to specification.
  • Operating machines, handling cash and payments.
  • Maintaining a clean and organized work environment.
  • Providing excellent customer service.
  • Restocking supplies and ordering supplies, cleaning equipment, and assisting with food preparation.

Team Member

Einstein Bagels
06.2023 - 03.2024
  • Helped to maintain a clean and organized work area while on shift.
  • Provided exceptional customer service in fast paced environments, making a positive experience for everyone.
  • Communicated efficiently to take and fulfill orders correctly and quickly both in person and over the phone.
  • Worked multiple positions in the restaurant such as Prep, Baking, Barista, Cashier/Register, Sandwich maker, as well as Drive Thru Headset and Window.
  • Worked with other Coworkers to make sure things got done smoothly and effectively.
  • Washed and Sanitized Dishes

Team Member

Jimmy Johns
07.2020 - 04.2022
  • Delivered exceptional customer service, fostering a welcoming atmosphere for all patrons.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Made custom sandwiches as well as memorized popular and basic sandwich recipes.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.

Education

Bachelors of Nutrition - Nutrition

Southern Utah University
Cedar City, UT
05.2028

Skills

  • Customer Service Focus
  • Quick Learner
  • Sales Proficiency
  • Employee Training
  • Shift Leadership
  • Cash Handling
  • Relationship Management
  • Social and friendly person!
  • Inventory Management
  • Positive Attitude
  • Problem-solving
  • Teamwork and collaboration

Timeline

Retail Sales Associate

Dillard's
05.2025 - Current

Barista/Team Member

Beans & Brews
01.2025 - 04.2025

Shift Lead

Slurps Up
03.2024 - 04.2025

Team Member

Einstein Bagels
06.2023 - 03.2024

Team Member

Jimmy Johns
07.2020 - 04.2022

Bachelors of Nutrition - Nutrition

Southern Utah University

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